“I used my g14 plugged into an external display with its native screen kept down for the last two months, but now its original screen does not turn back on despite reinstalling drivers/restarting. Is this a known fault to the manufacturer?”
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This could be an issue with Windows Display settings. Please reach out to me at [email protected] and include case #N2011084602 in your email for reference. I'd be happy to help you troubleshoot this.
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