Questions & Answers
- Model:
- X1404ZA-I38128
- |
- SKU:
- 10917392
Q: QuestionCan I charge this laptop using the usb-c port?
Asked by pinhead.
- A:Answer I don't think so. The power adapter has its own connection. USB-C port is primarily for removable storage.
Answered by ChristopherD
Q: QuestionDoes this use windows?
Asked by Patsy.
- A:Answer Yes, it is preinstalled with Windows 11.
Answered by ASUS Answers

Q: QuestionIs the max ram for this laptop 24gb or 32gb? Is it the slot that detects up to 24gb, or is it the whole max for that computer?
Asked by Anonymous.
- A:Answer The maximum RAM size this laptop supports is 24GB. There is an 8GB RAM soldered on the motherboard and a empty RAM slot that supports a maximum size of 16GB.
Answered by ASUS Answers

Q: QuestionCan I plug a USB hub to the USB-C port for data transfer, power delivery, and an additional hdmi monitor?
Asked by DogModeEpicStyle.
- A:Answer The USB-C port on model X1404ZA only supports data transmission and output voltage/current to external devices (ex: mobile phone/pad).
Answered by ASUS Answers

Q: QuestionWhich windows is my computer? Looking for a book to learn about it.
Asked by Sunshine.
- A:Answer P.S. (forgot this): Get a book like "Windows 11 for Dummies." That's how I started.
Answered by luislast
Q: QuestionHello Team, is the warranty international, or US only? I mean Europe. Thanks and Best Regards
Asked by LiuboT.
- A:Answer This laptop comes with a year local warranty only.
Answered by ASUS Answers

Q: QuestionIs it possible to order a replacement charger for this laptop? I can’t seem to find one
Asked by Juanman.
- A:Answer BB might have one, but there are a number of outlets for this kind of small, specialized object, including eBay.
Answered by luislast
Q: QuestionCan this computer be used with headphones?
Asked by Anonymous.
- A:Answer I recommend it, especially for music! I have yet to find a laptop that produces sufficient reproductive faithfulness to sound quality for any kind of extended listening: everything sounds "tinny."
Answered by luislast
Q: QuestionIs Microsoft Office tools installed - word, excel, PowerPoint etc?
Asked by Ethel.
- A:Answer The ASUS Vivobook 14 (X1404ZA) does not come with Microsoft Office tools pre-installed, such as Word, Excel, and PowerPoint. However, the laptop should have a one-month trial for new Microsoft 365 customers.
Answered by ASUS Answers

Q: QuestionCan I install some software/parental controls app in this?
Asked by Bootstrapperr.
- A:Answer Yes, you can install parental control software on your Asus X1404ZA laptop.
Answered by ASUS Answers

Q: QuestionI just wanted to ask it is possible to change the ssd into kingston fury 500 gb SSD, if it's possible how can it affect into the operating system or in the windows?
Asked by Andy.
- A:Answer Yes, you can swap the drive with any pcie m.2 2280 ssd. Most (if not all) drives will include cloning software and the process is simple. You would also need an m.2 to usb adapter to clone it It wouldn't have much affect on the os. To improve speed, a memory upgrade would do more in that respect
Answered by Brett
Q: QuestionThe keyboard have light on anytime I
Asked by Anonymous.
- A:Answer The ASUS X1404ZA does not come with a backlit keyboard.
Answered by ASUS Answers

Q: QuestionI need the key code for the Norton you are offering at no charge
Asked by Anonymous.
- A:Answer no it doesn’t
Answered by SkS1
Q: Questioncan this computer run Adobe illustrator
Asked by 9475.
- A:Answer yeah it can
Answered by SkS1
Q: QuestionIs this refurbish or new laptop can it work photoshop, vs code and illustrator??
Asked by ven.
- A:Answer If you look at the main heading (top, far right), and it doesn't say "refurbished," or similar, it will be a new item. If you then look slowly downward, you will get to a link that allows you to connect to "More Buying Options," which can include different levels of "Open Box" prices.
Answered by luislast
Q: QuestionIs this good to do college work on
Asked by Anonymous.
- A:Answer Basic college work (internet use, writing papers, email, etc.) is all covered. However, if you are in a specialized program, such as coding or engineering, you might need something with more power. In that instance, it is always best to verify with you instructor(s), syllabi, and possibly administration for recommended computer specs.
Answered by luislast
Q: QuestionCan I play sims 4 on this lap top?
Asked by Mae.
- A:Answer Yes, you can play SIMS 4 on this laptop.
Answered by ASUS Answers

Q: QuestionI just purchased anew Dell computer. I live in Mitchell SD. Can Geek Squad set my new computer? What would be the cost
Asked by Gopal.
- A:Answer They can. There are different levels and types of support, depending on whether you want what is basically an extension of your warranty, one-time activity. type of activity, length of contract, etc., what they call Tiers of Service. At the bottom of all BB pages are links for "Support & Services" that you can use as a starting point. I think their most expensive and comprehensive service is their "My Best Buy Total" plan, $180/yr., which includes discounts on products (like a Costco or Walmart membership), and their cheapest is $50 for basic setup.
Answered by luislast
Q: QuestionCan I get Microsoft office installed
Asked by Kellykat.
- A:Answer Yes. Contact them they directly for prices on different types of service (see links at the bottom of BB pages, under Support & Services." Or you can DIY--it's not terribly hard.
Answered by luislast
Q: Questionhow long does the battery last
Asked by flip138.
- A:Answer Unfortunately, there is no standard method of measuring battery life, the way there is, for example, CPU performance. This means it is impossible to compare one company’s computer’s battery use vs. another. Some manufacturers do provide details on how they measured it, but this is a rarity. The best way to find this information is to search out reviews by trusted tech publications, where they give detailed explanations of their procedures, as well as comparisons to comparable models. As a real-world example of the problem, I recently used Best Buy's Compare feature (always available at the bottom of any item they sell) to compare four different laptops. Two were MSI brand. One of the MSIs was rated at 40 hours, while the other one was 1 hour. I really doubt that there was such a great difference between two similar laptops from the same company; they were obviously measured under two radically different sets of conditions, and therefore essentially meaningless.
Answered by luislast
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