Questions & Answers

Q: QuestionWhat is the model of the laptop?

Asked 2 years ago by Anonymous.

• A:Answer The model of this specific laptop is: Q540VJ-I93050.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionDies thus model have international warranty? I frequently travel to india so will I get warranty there?

Asked 2 years ago by Veteran.

• A:Answer No, this specific laptop model has a local warranty coverage.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionAfternoon, is it really HD 720p? or Full HD1080p?

Asked 2 years ago by LeSharon.

• A:Answer It's my understanding that 2880 x 1620 is quite a bit higher resolution than 1080p. IMO, screen and resolution on this Asus is gorgeous. I'm very happy with this laptop, Here is a link to help understand the visual comparison. https://images.nvidia.com/geforce-com/international/comparisons/rise-of-the-tomb-raider/alt/rise-of-the-tomb-raider-nvidia-dynamic-super-resolution-interactive-comparison-001-1920x1080-vs-2880x1620.html

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this laptop come with an international warranty?

Asked 2 years ago by Student.

• A:Answer No, this laptop has a local warranty coverage.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionDoes this laptop have a dvd/cd drive?

Asked 2 years ago by Misha.

• A:Answer No this was does not.

  Answered 1 year ago by GuenVerified Purchase

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Q: QuestionWill I be able to play Starfield on this pc?

Asked 2 years ago by keepthefaith46.

• A:Answer No Idea I use it for video editing it does that very well.

  Answered 2 years ago by EricMVerified Purchase

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Q: QuestionHi! Ive been looking at this laptop for awhile now and I have questions about what games it can run. I wanna be able to play games like valorant, apex, rdr2, Elden ring, prey, bg3, god of war. Will this laptop be able to handle playing them?

Asked 2 years ago by Lexie.

• A:Answer Yes, this laptop can run all the games you listed above.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionCan DDR4 RAM be installed in lieu of DDR5? I have ram from my old computer, and if doable, I would like to reuse them.

Asked 2 years ago by JCK.

• A:Answer DDR4 and DDR5 are incompatible with each other. You will need to install DDR5. I purchased a 32GB stick of DDR5 and the install went well and it worked immediately. Good Luck!

  Answered 2 years ago by phr3ak5t3rVerified Purchase

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Q: QuestionOn Best Buy, it says it has Facial Recognition while I don't see that on the ASUS store page. I know for sure it has a fingerprint reader. My question is, does this use both facial recognition and finger print reader or is the Best Buy website incorrect?

Asked 2 years ago by xxShadowRingxx.

• A:Answer The laptop has both .

  Answered 2 years ago by PeteVerified Purchase

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Q: QuestionIs it possible to upgrade the GPU?

Asked 2 years ago by drmxf.

• A:Answer We do not recommend upgrading the GPU on the notebook.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionI want to apply rassian keyboard. This can be done upon purchase?

Asked 2 years ago by Tatyana.

• A:Answer I should say the seller would be the one to answer.

  Answered 2 years ago by JerryKVerified Purchase

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Q: QuestionWill this laptop run dj software like serato or virtual dj??

Asked 2 years ago by Squeak.

• A:Answer NO

  Answered 2 years ago by ShalikaPVerified Purchase

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Q: QuestionI have a question about docking stations for this laptop. How many watts does this laptop need? -- I am trying to see if it can be exclusively charged using thunderbolt 4 compatible docking station? -- What docking station watt strength do i need?

Asked 2 years ago by Mack.

• A:Answer This laptop will support a maximum of 100 watts power delivery to a docking station.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionIs this metal? what series is this? (zenbook or vivobook)

Asked 2 years ago by Anonymous.

• A:Answer This is from the Vivobook Pro series.

  Answered 1 year ago by Namu4Life

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Q: QuestionIs this compatible with an El gato HD60 X ?

Asked 2 years ago by Asus03467.

• A:Answer Yes, this is compatible with an Elgato HD60 X.

  Answered 2 years ago by ASUS Answers

  
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Q: Questionwhat is the ram mhz?

Asked 2 years ago by Musa.

• A:Answer The ASUS Q540VJ laptop comes with 16GB of DDR5-4800MHz memory.

  Answered 2 years ago by ASUS Answers

  
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Q: Questionwhat are the box dimensions for shipping?

Asked 2 years ago by Rayan6134.

Q: QuestionDoes the included MyAsus software allow the outright disabling of the gpu?

Asked 2 years ago by ryda.

• A:Answer No, you can disable the integrated GPU in the Device Manager.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionWhat is the motherboard of this laptop?

Asked 2 years ago by Maru1970.

• A:Answer The motherboard on this laptop is a Q540VJ.

  Answered 2 years ago by ASUS Answers

  
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