Questions & Answers

Q: QuestionHow do you purchase a replacement screen?

Asked 4 years ago by Nadine.

• A:Answer Please reach out to our support team here: https://www.asus.com/support/callus

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionDoes it hace an internal dvd player?

Asked 4 years ago by Anonymous.

• A:Answer No, this model does not support this feature.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionDoes this laptop have bluetooth?

Asked 4 years ago by tbell.

• A:Answer Yes.

  Answered 4 years ago by Otaku64Verified Purchase

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Q: QuestionWhat processor is inside this unit? is it a 2nd generation (3500u) or it is the 3rd (4500u).

Asked 4 years ago by Rodney.

• A:Answer The processor is second generation AMD Ryzen 5 4500U.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionWhat is the graphics card on this laptop?

Asked 4 years ago by ELJAY.

• A:Answer The GPU on the laptop is an AMD Radeon RX Vega 7.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIncludes the pen?

Asked 4 years ago by Jricardo.

• A:Answer No, the pen is not included.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionIs the RAM upgradable?

Asked 4 years ago by Cymon.

• A:Answer Yes, this model supports up to 16GB.

  Answered 4 years ago by ASUS Answers

  
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Q: QuestionWhat is the weight of the laptop? Is the SSD expandable to 512GB?

Asked 4 years ago by worldscat1.

• A:Answer The laptop weighs 3.3 lbs and the 521GB SSD is upgradeable.

  Answered 2 years ago by ASUS Answers

  
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Q: QuestionWhen will it be avaliable?

Asked 5 years ago by Samuel.

Q: QuestionWhich stylus is best recommended for this laptop?

Asked 5 years ago by Anonymous.

• A:Answer An ASUS pen is best recommended, any active pen should work with the laptop.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat is the weight?

Asked 5 years ago by Kris.

• A:Answer The weight of the laptop is 3.31 lbs.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionHow fast is the wireless card?

Asked 5 years ago by SLT.

• A:Answer The WIFI device or adapter utilizes WIFI 6(802.11ax with a maximum speed of 9.6 Gbps.

  Answered 5 years ago by ASUS Answers

  
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Q: QuestionWhat is the battery life in hours?

Asked 5 years ago by Jojo.

• A:Answer The battery life is approximately 8 hours with light workload.

  Answered 5 years ago by ASUS Answers

  
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