Questions & Answers

Q: QuestionWhat is the battery life of this ASUS laptop?

• A:Answer This ASUS Vivobook laptop offers up to 12 hours of battery life.

Q: QuestionDoes the ASUS Vivobook have a touch screen?

• A:Answer No, the ASUS Vivobook does not have a touch screen.

Q: QuestionWhat kind of display does the ASUS Vivobook S 14 have?

• A:Answer The ASUS Vivobook S 14 has a 14-inch WUXGA Lumina OLED display.

Q: QuestionHow much storage space does the ASUS Vivobook have?

• A:Answer The ASUS Vivobook has a 512GB SSD for storage.

Q: QuestionWhat operating system does this ASUS laptop come with?

• A:Answer This ASUS Vivobook laptop comes with the Windows 11 Home operating system.

Q: QuestionHello, what is the size of the screen and the weight of the laptop please?

Asked 10 months ago by Hannareka.

• A:Answer Screen: 14 inches Height: 0.55 inches Width: 12.22 inches Depth: 8.74 inches Weight: 2.87 pounds

  Answered 10 months ago by Brando

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Q: QuestionDoes it support PD charging? Can i charge it with a third party PD charger?

Asked 11 months ago by emran.

• A:Answer Yes, the ASUS Q423SA can be charged with a third-party USB-C PD charger.

  Answered 10 months ago by ASUS Answers

  
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Q: QuestionDoes this come with Win Home or Pro?

Asked 11 months ago by kai119.

• A:Answer You will find most computers aimed at the consumer market have Home, either with or without S Mode. It saves you money, but you can always purchase an upgrade, if you really need the features, like easy remote access and BitLocker.

  Answered 10 months ago by luislast

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Q: Questionwhat's the resolution of the screen, is it wuxga(1080 or 1200) or wqxga+(2.8k or 3k)

Asked 1 year ago by sigma.

• A:Answer The ASUS Q423SA features a screen resolution of 1920 x 1200, which is WUXGA.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionCan the ssd be upgraded

Asked 1 year ago by Mike.

• A:Answer Yes, you can swap out the included one with your own.

  Answered 11 months ago by NedPVerified Purchase

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Q: QuestionCan you remap the useless "CoPiLoT" button to be what it should have been: the right control key. without needing external software?

Asked 1 year ago by fozzy.

• A:Answer Yes, Keyboard Manager as part of the Microsoft Powertoys download. Free from Microsoft. Personally, I would just purchase a cheaper non-Copilot PC with the same specs.

  Answered 1 year ago by Anonymous

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Q: QuestionCan I know if I can upgrade the RAM to 24GB? Thank you

Asked 10 months ago by Alex.

• A:Answer I believe the memory is soldered to the main board and no provision exists to expand the memory.

  Answered 10 months ago by MoMadisonVerified Purchase

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Q: QuestionHello. Is it Intel Evo certified? Does it come with Intel Arc graphics?

Asked 1 year ago by Anonymous.

• A:Answer Yes, 130v graphics, which gives about 25 FPS in Cyberpunk at 1080 resolution.

  Answered 11 months ago by NedPVerified Purchase

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Q: QuestionCan you use a thermal printer with this laptop

Asked 1 year ago by Anonymous.

• A:Answer You can probably connect just about any printer made in the past 10 years, right out of the box. For advanced functions (paper out, ink low, etc.), you might need to install the software that comes with the printer.

  Answered 10 months ago by luislast

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Q: QuestionHow many external monitors can this support?

Asked 10 months ago by Bob.

• A:Answer The ASUS Vivobook S 14 Q423SA, with its 1 x HDMI 2.1 port and 2 x Thunderbolt 4 ports, can support up to three external monitors.

  Answered 10 months ago by ASUS Answers

  
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Q: QuestionHow many frames do you get on higher end games

Asked 11 months ago by Anonymous.

• A:Answer If you are looking to play higher end games, you should probably go for a computer with a separate video card, not one with an integrated video chip, no matter how good the chip may be.

  Answered 10 months ago by luislast

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Q: QuestionCan you confirm this is 120hz of 60hz? ASUS website claims 120 and Bestbuy claims 60.

Asked 1 year ago by AnaC.

• A:Answer The ASUS Vivobook S 14 (Q423SA) has a 60Hz refresh rate according to the specifications listed on both the ASUS website and Best Buy. https://www.bestbuy.com/site/asus-vivobook-s-14-14-oled-laptop-copilot-pc-intel-core-ultra-5-16gb-memory-512gb-ssd-neutral-black/6595523.p?skuId=6595523 https://www.asus.com/us/laptops/for-home/vivobook/asus-vivobook-s-14-q423/techspec/

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionIs International Warranty included

Asked 1 year ago by Tech.

• A:Answer ASUS normally provides a 1-year local warranty on this model, an international warranty is not available.

  Answered 1 year ago by ASUS Answers

  
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Q: QuestionHow many speakers does this laptop have, and does upgrading the SSD require removing the pre-installed one, or is there an additional M.2 slot available? Also, what is the HDR brightness, and does it support Dolby Vision?

Asked 8 months ago by Joey.

• A:Answer This laptop has two internal speakers powered by Harmon Kardon, and to upgrade the SSD the preinstalled one needs to be removed. It has a 600nits of peak HDR brightness, it does not support Dolby Vision.

  Answered 8 months ago by ASUS Answers

  
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