Questions & Answers

25 Questions & 27 Answers
1-10 of 25 Questions

OR

  • Question
    Is Key board backlit?   (3 Answers)

    By Julie November 13, 2015.

    Answers
    • Best 
      Answer

      Yes, the keyboard is back lit on this laptop.

      By CommunityAnswer November 13, 2015.

    • Question
      Can the SSD be upgraded to 1 TB   (1 Answer)

      I do a lot of photography work, and would like a 1 tb ssd.

      By DocHop March 12, 2016.

      Answers
      • Best 
        Answer

        yes you can get this ssd to install. Samsung 850 EVO - 1TB - M.2 SATA III Internal SSD (MZ-N5E1T0BW)

        By dre July 7, 2016.

      • Question
        Does anyone know how many years this battery lasts? If it is not removable and it lasts 1 1/2 yrs like my old diff brand notebook then what? My other dell notebook the battery lasted years so in this case not being removable won't matter in decision   (1 Answer)

        By Mare March 21, 2017.

        Answers
        • Best 
          Answer

          I don't have this exact Zenbook. However, my current Asus Zenbook is 5 years old and the battery is still just fine.

          By Dianalou March 29, 2017.

        • Question
          How is the hinge design on this unit? Is it the same with the earlier ASUS laptops from the UX303 line? I read somewhere that those hinges were not as durable because of some design flaw.   (2 Answers)

          By tommy January 12, 2017.

          Answers
          • Best 
            Answer

            Horrible... steer clear of this model (ux303ub) and company for that matter. Check out my review. My right hinge broke completely off the LCD side after just 3 months of daily use. I called ASUS and they made me pay to ship it back to them in California for repairs. This is a poorly designed machine.

            By djrosu March 30, 2017.

          • Question
            Asus accidental drop warranty   (2 Answers)

            I know asus includes a 1 year accidental drop/damage warranty with other retailers (Amazon,etc.). I can't find any information on the Best Buy web site clarifying if it is still valid when purchased at Best Buy. Can you confirm if this warranty is valid with a Best Buy purchase or not?

            By Gutbuster March 25, 2016.

            Answers
            • Best 
              Answer

              Based on Asus's website, Best Buy (among other retailers) is excluded from the ADP warranty. https://www.asus.com/us/support/article/693/

              By stillmc July 18, 2016.

            • Question
              Is the fan noise noticeable?   (1 Answer)

              By Amber May 26, 2017.

              Answers
            • Question
              Could I play skyrim and terraria on this?   (0 Answers)

              By Laptopguru February 14, 2017.

            • Question
              is battery removable?   (2 Answers)

              By doudou December 31, 2016.

              Answers
              • Answer

                It doesn't have the usual battery pack you see on most laptops maybe if you took the chassis off you could remove the battery

                By Greedy January 1, 2017.

                • Verified Purchaser
                • My Best Buy® Member
            • Question
              Does it come with a video card? If so, which one?   (2 Answers)

              By Anonymous November 13, 2016.

              Answers
              • Answer

                This has NVIDIA GT 940M graphics with dedicated video memory.

                By CommunityAnswer November 13, 2016.

              • Question
                Can the battery be replaced if the charge doesn't hold anymore?   (1 Answer)

                By moonlight56 October 20, 2016.

                Answers
                • Answer

                  The battery of this model unit is not removable.

                  By Asus_Answers November 4, 2016.

                  • Asus Representative

              Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions