Questions & Answers

Q: QuestionIs it new? whether used or refurbished?

Asked 6 months ago by Buyer.

• A:Answer For confirmation regarding the condition of the ASUS UX3407QA (new, refurbished, or open-box), we recommend contacting Best Buy customer support directly at 1-888-237-8289.

  Answered 6 months ago by ASUS Answers

  
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Q: QuestionDoes it come with Chrome instead of Microsoft

Asked 6 months ago by 1957nd.

• A:Answer It does not come with Chrome pre-installed but you can use the Microsoft web browser to download Chrome from the google website https://www.google.com/chrome/dr/download/?brand=JJTC&ds_kid=1810223958&gclsrc=aw.ds&gad_source=1&gad_campaignid=19930262352&gbraid=0AAAAAoY3CA6tYQb3cI4NfygCRb-jDGC2O&gclid=CjwKCAiA_orJBhBNEiwABkdmjPJXkkk-ctgaYNuapDa8pHsEHE6vm1sBskGuCgh8PLdKCsLY6RwnphoCF6kQAvD_BwE

  Answered 5 months ago by Sner

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Q: QuestionI purchased an ASUS ZenBook a couple of months ago and love it except I can't get it to print double sided (no option) on my Canon PIXMA MX922 printer. Best Buy, ASUS, and Canon tech support have been no help so far. Is there a special driver for ARM64.

Asked 7 months ago by John.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer Hello Bluerbbn45, and thank you for your question. Over 8,500 modern wireless printers from top vendors are compatible with Snapdragon X Series powered windows PCs. To ensure compatibility and for the most up-to-date list of supported printers, please check https://www.qualcomm.com/snapdragon/laptops-and-tablets/printers.

  Answered 6 months ago by Snapdragon team

  
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Q: QuestionDoes this have a touchscreen?

Asked 8 months ago by Novice.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer No

  Answered 7 months ago by GeorgePVerified Purchase

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Q: QuestionDoes the laptop have a metal exterior

Asked 8 months ago by Chicken.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer Yes, the ASUS UX3407QA features a metal chassis.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionIs it easy for a computer newbie to use

Asked 8 months ago by Crash.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer Yes, this is an ease of use laptop that comes with a user-friendly Windows 11 OS.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionIs memory sodered?

Asked 8 months ago by Spike.

• A:Answer Yes, the memory in the ASUS UX3407QA is soldered directly to the motherboard and cannot be upgraded.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionUnfortunately Best Buy will not let me review but i am extremely disappointed in this laptop. Brand new out of the box and there are many black blemishes around the touchpad that cannot be removed. Found out this is a common issue for the price stay away!

Asked 8 months ago by Texans.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

Q: QuestionCan it run games like Roblox and Fortnite well?

Asked 8 months ago by nico0110.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer Hi nico0110, and thanks for reaching out. Snapdragon X Series processors are designed primarily for thin and light devices, excelling in productivity, media consumption, and creativity. However, we understand the importance of gaming for many users. We have rigorously tested and validated hundreds of leading games on our platform, and we are continuously adding more. You can find a list of fully validated games at www.WorksOnWoA.com

  Answered 8 months ago by Snapdragon team

  
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Q: QuestionWhat type of wireless mouse is best for this computer

Asked 9 months ago by Anonymous.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer The best type of wireless mouse for this laptop model is either a Bluetooth-enabled mouse or a dual-mode wireless mouse that supports both Bluetooth and 2.4GHz connection.

  Answered 7 months ago by ASUS Answers

  
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Q: QuestionWill this run clip studio

Asked 9 months ago by Waggo.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer Hi Waggo, yes, you can use Clip Studio on this laptop. Snapdragon processors support a wide range of apps with more being added every day. Please check https://www.qualcomm.com/products/features/windowsapps to see the most popular apps that are supported. For more specific app compatibility information, visit www.WorksOnWoA.com

  Answered 9 months ago by Snapdragon team

  
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Q: QuestionDoes the usb port support DP Alt mode? I want to run 2 external monitors, one with hdmi port, the other with USB C.

Asked 9 months ago by MarkL.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer Yes, the USB-C port on this laptop model supports display or video-out. You can connect first monitor to the HDMI port and the second one to the USB-C port.

  Answered 9 months ago by ASUS Answers

  
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Q: QuestionWhich is the country of origin of this product

Asked 10 months ago by Anonymous.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer Tiwan

  Answered 9 months ago by JeniVerified Purchase

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Q: QuestionWhat software is loaded on the Laptop?

Asked 10 months ago by Anthony.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer Windows 11 Pro

  Answered 10 months ago by user860870

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Q: QuestionDoes it come with international warranty ?

Asked 10 months ago by Aditya.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer The ASUS UX3407QA model sold by Best Buy generally comes with a 1-year manufacturer’s warranty limited to the region of purchase. An international warranty is not typically included.

  Answered 10 months ago by ASUS Answers

  
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Q: QuestionMy ProArt back light keyboard really lights up the letters but many computers advertise back light but it only lights between keys not the letters them selves. Is this backlight keyboard like the ProArt such that the letters them selves are lighted?

Asked 10 months ago by Anonymous.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer yes, the letters themselves light up as well, the brightness is great on the letters

  Answered 9 months ago by JeniVerified Purchase

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Q: QuestionIs if Wi-Fi 7, or Wi-Fi 6

Asked 10 months ago by Rick.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer The ASUS UX5406SA supports Wi-Fi 6E. https://www.asus.com/laptops/for-home/zenbook/asus-zenbook-a14-ux3407/techspec/

  Answered 10 months ago by ASUS Answers

  
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Q: Questionis this touchscreen?

Asked 10 months ago by gary.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer No. Not a touchscreen. Super bright OLED.

  Answered 10 months ago by 2evilVerified Purchase

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Q: QuestionCan windows 11 home upgraded to 11 pro?

Asked 10 months ago by Asking.

This question was asked about the related product: ASUS - Zenbook A14 14" 2K OLED Laptop - Snapdragon X Plus 2025 - 16GB Memory - 512GB Storage - Copilot+ PC - Zabriskie Beige

• A:Answer Yes, Windows 11 Home on the ASUS UX3407QA can be upgraded to Windows 11 Pro.

  Answered 10 months ago by ASUS Answers

  
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