A:AnswerDear Blink,
The illumintation on all keys should be even. If you think the G key is faulty, we recommend sending the product in for service or, have BestBuy check it.
If you need more information or further assistance with the warranty for the product, please email me at [email protected] and I would be more than happy to help. Or, you can speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
A:AnswerThis computer has handled everything I've thrown at it. I have been using it for work from home during Stay At Home order. I have hooked it up to a TV and shared the display for movies during monitoring. This is small enough to be portable and powerful enough for World of Warcraft. Second ASUS laptop in the Q series. Very impressed. I've been in computers for over 40 years.
A:AnswerThis device does not come with a removable battery therefore we advise that you visit the ASUS customer support for assistance with having the device sent in https://www.asus.com/us/support/CallUs.
