Questions & Answers

Name: ASUS - Zenbook Flip 2-in-1 15.6" OLED Touch-Screen Laptop - Intel Evo - Core i7 - Intel Arc A370M - 16GB Memory - 1TB SSD - Azurite Blue
Brand: ASUS
SKU: 6501009
Price: 413.99 USD
Rating: 4.4 (320 reviews)

ASUS - Zenbook Flip 2-in-1 15.6" OLED Touch-Screen Laptop - Intel Evo - Core i7 - Intel Arc A370M - 16GB Memory - 1TB SSD - Azurite Blue

Model:: Q539ZD-EVO.I71TBL; |
SKU:: 6501009

User rating, 4.4 out of 5 stars with 320 reviews.

Highly rated by customers for:

Clearance

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Page Showing 21-40 of 88 questions

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QuestionIs the screen plastic or glass?
Asked 3 years ago by Scott.
- Answer The OLED display panel used a plastic substrate rather than glass.
  Answered 3 years ago by ASUS Answers
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QuestionDoes this have Wifi 6E?
Asked 3 years ago by NHV303.
- Answer Yes, please review further specs here: https://www.asus.com/us/Laptops/For-Home/Zenbook/Zenbook-Pro-15-Flip-OLED-Q539-12th-Gen-Intel/techspec/
  Answered 3 years ago by ASUS Answers
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QuestionI bought this 4 days ago and already have an issue with the screen rotation lock or unlock. It seems to be in a fixed position now. Is this how flip screens are supposed to work? This is my first 2 in 1.
Asked 2 years ago by MichaelP.
- Answer I thought the same. It seems as if the rotation sensor gets "stuck" and needs a little tap or shake to make it work when you physically rotate the screen. I leave the screen rotation lock/unlock setting off. Try using the program Asus ScreenXpert (in MyAsus) which has a screen lock/unlock button. TIP, if your camera screen turns green it's caused by using any of the camera setting in the MyAsus program, select NONE. Recommend installing Bluestacks 5 if you want to use Android Apps from Google Play store. Good Luck!
  Answered 2 years ago by Kenny
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QuestionIs it possible to change the backlight color of the keyboard?
Asked 2 years ago by Cuzon.
- Answer As another user has posted, the answer from Asus is incorrect. You don't use Armoury Crate to change the color. It's in the My Asus software under Customization > Exclusives. I would have never thought to look there unless that user posted a screenshot so thanks for that!
  Answered 2 years ago by Anonymous
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QuestionCan you please confirm whether this model of the ASUS Q539 features a single-zone RGB keyboard backlight, so you can customize the color of the lighting to match your work mood? I'm led to believe that not every model has the ability to change the color.
Asked 2 years ago by rlight57.
- Answer The Q539 model I bought from this page supports a limited set of colors which you can set the whole keyboard to. You also have some basic animation options.
  Answered 2 years ago by shae
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QuestionDoes this have 1 or 2 fans for cooling?
Asked 3 years ago by uncletim.
- Answer Online reviews that have opened these laptop and taken photos show two fans for cooling.
  Answered 2 years ago by shae
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QuestionIs there any international warranty with international voltage adapter as I need to frequently travel
Asked 3 years ago by Paul.
- Answer This model only includes a 1 year manufacturer Local Warranty with a 150W AC Adapter Input: 100~240V AC, 50/60Hz.
  Answered 3 years ago by ASUS Answers
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QuestionDoes this include a sleeve?
Asked 3 years ago by Anonymous.
- Answer A sleeve is not included with the laptop.
  Answered 3 years ago by ASUS Answers
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QuestionBestbuy specs list that the laptop has an HDMI 2.1 port but the Asus website says it only has HDMI 2.0. Which is correct because there is a big difference between the two?
Asked 3 years ago by Michelle.
- Answer It supports HDMI 2.0b.
  Answered 3 years ago by ASUS Answers
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QuestionDo the keyboard and mouse operate if I convert the laptop into tablet mode?
Asked 3 years ago by AHuman.
- Answer The keyboard and touchpad are automatically disabled in tablet mode.
  Answered 3 years ago by ASUS Answers
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QuestionWhich is the asus stylus pen reference for this Laptop?
Asked 3 years ago by Mauro.
- Answer The ASUS Pen, SA203H and SA201H, stylus pen are compatible with the laptop.
  Answered 3 years ago by ASUS Answers
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Questiondoes the touchscreen supports tilt on a pen?
Asked 3 years ago by Mauro.
- Answer Yes.
  Answered 3 years ago by ASUS Answers
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QuestionWhat is the power limit of the processor?
Asked 3 years ago by Customer.
- Answer The max power limit is 115 W. Please review further specs here: https://ark.intel.com/content/www/us/en/ark/products/132228/intel-core-i712700h-processor-24m-cache-up-to-4-70-ghz.html
  Answered 3 years ago by ASUS Answers
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QuestionWe need a replacement power cord. Any recommendations?
Asked 2 years ago by JohnM.
- Answer Hi there, we recommend contacting our Online Estore support to purchase a new power cord. The contact details are listed below. Online Estore support Telephone: 1-855-755-2787 or 1-571-918-6022, Service time: Monday - Friday 6 AM - 6 PM PST Email: [email protected] Chat: https://livechat-am.asus.com/chat/#/policy
  Answered 2 years ago by ASUS Answers
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QuestionWhat is a decent 3rd party stylus pen to use with this laptop? This isn't really a question, but I've seen people ask and wanted to offer a solution I found after some trial and error. Look up "Metapen Stylus Pen M2 for Surface" Model #: ME-MPP702
Asked 2 years ago by OctoberFox.
- Answer We don't partner with third-party Stylus pen manufacturer. We recommend that you use an ASUS Pen in order to guarantee compatibility.
  Answered 2 years ago by ASUS Answers
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QuestionWhat aspect ratio is this screen? 16:10 or 16:9 or else?
Asked 2 years ago by Anonymous.
- Answer This ASUS Zenbook Flip 2-in-1 (Q539ZD) has a display with a 16:9 aspect ratio.
  Answered 2 years ago by ASUS Answers
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QuestionI'm looking for a laptop for university and i really liked this laptop, is this being discontinued? it says the item is unavailable nearby and on clearance.
Asked 2 years ago by Mike.
- Answer For this model you can also look at our asus store or our other resellers https://promos.asus.com/us/where_to_buy/
  Answered 2 years ago by ASUS Answers
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QuestionWhen it's going to be available again??
Asked 2 years ago by Is52.
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QuestionI have heard that the backlite keyboard can be other colors other than plain white, but I'm not sure where this is adjusted. I know when my battery is running low these change to red automatically, but I can not find where to change this setting. Please a
Asked 2 years ago by PGAPro.
- Answer You can press FN+F12 (or just F12 if you have the alt FN button setting active) to bring up the MyASUS app on your computer, then you can customize the lights under the customize section. I included a picture. Hope that helps
  Answered 2 years ago by Miran
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QuestionDoes the manufacture offer warranty?
Asked 2 years ago by Dahiana.
- Answer 1 year
  Answered 2 years ago by mattysoul
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Showing 21-40 of 88 questions

Questions & Answers

ASUS - Zenbook Flip 2-in-1 15.6" OLED Touch-Screen Laptop - Intel Evo - Core i7 - Intel Arc A370M - 16GB Memory - 1TB SSD - Azurite Blue

Q: QuestionIs the screen plastic or glass?

Q: QuestionDoes this have Wifi 6E?

Q: QuestionI bought this 4 days ago and already have an issue with the screen rotation lock or unlock. It seems to be in a fixed position now. Is this how flip screens are supposed to work? This is my first 2 in 1.

Q: QuestionIs it possible to change the backlight color of the keyboard?

Q: QuestionCan you please confirm whether this model of the ASUS Q539 features a single-zone RGB keyboard backlight, so you can customize the color of the lighting to match your work mood? I'm led to believe that not every model has the ability to change the color.

Q: QuestionDoes this have 1 or 2 fans for cooling?

Q: QuestionIs there any international warranty with international voltage adapter as I need to frequently travel

Q: QuestionDoes this include a sleeve?

Q: QuestionBestbuy specs list that the laptop has an HDMI 2.1 port but the Asus website says it only has HDMI 2.0. Which is correct because there is a big difference between the two?

Q: QuestionDo the keyboard and mouse operate if I convert the laptop into tablet mode?

Q: QuestionWhich is the asus stylus pen reference for this Laptop?

Q: Questiondoes the touchscreen supports tilt on a pen?

Q: QuestionWhat is the power limit of the processor?

Q: QuestionWe need a replacement power cord. Any recommendations?

Q: QuestionWhat is a decent 3rd party stylus pen to use with this laptop? This isn't really a question, but I've seen people ask and wanted to offer a solution I found after some trial and error. Look up "Metapen Stylus Pen M2 for Surface" Model #: ME-MPP702

Q: QuestionWhat aspect ratio is this screen? 16:10 or 16:9 or else?

Q: QuestionI'm looking for a laptop for university and i really liked this laptop, is this being discontinued? it says the item is unavailable nearby and on clearance.

Q: QuestionWhen it's going to be available again??

Q: QuestionI have heard that the backlite keyboard can be other colors other than plain white, but I'm not sure where this is adjusted. I know when my battery is running low these change to red automatically, but I can not find where to change this setting. Please a

Q: QuestionDoes the manufacture offer warranty?

QuestionIs the screen plastic or glass?

QuestionDoes this have Wifi 6E?

QuestionI bought this 4 days ago and already have an issue with the screen rotation lock or unlock. It seems to be in a fixed position now. Is this how flip screens are supposed to work? This is my first 2 in 1.

QuestionIs it possible to change the backlight color of the keyboard?

QuestionCan you please confirm whether this model of the ASUS Q539 features a single-zone RGB keyboard backlight, so you can customize the color of the lighting to match your work mood? I'm led to believe that not every model has the ability to change the color.

QuestionDoes this have 1 or 2 fans for cooling?

QuestionIs there any international warranty with international voltage adapter as I need to frequently travel

QuestionDoes this include a sleeve?

QuestionBestbuy specs list that the laptop has an HDMI 2.1 port but the Asus website says it only has HDMI 2.0. Which is correct because there is a big difference between the two?

QuestionDo the keyboard and mouse operate if I convert the laptop into tablet mode?

QuestionWhich is the asus stylus pen reference for this Laptop?

Questiondoes the touchscreen supports tilt on a pen?

QuestionWhat is the power limit of the processor?

QuestionWe need a replacement power cord. Any recommendations?

QuestionWhat is a decent 3rd party stylus pen to use with this laptop? This isn't really a question, but I've seen people ask and wanted to offer a solution I found after some trial and error. Look up "Metapen Stylus Pen M2 for Surface" Model #: ME-MPP702

QuestionWhat aspect ratio is this screen? 16:10 or 16:9 or else?

QuestionI'm looking for a laptop for university and i really liked this laptop, is this being discontinued? it says the item is unavailable nearby and on clearance.

QuestionWhen it's going to be available again??

QuestionI have heard that the backlite keyboard can be other colors other than plain white, but I'm not sure where this is adjusted. I know when my battery is running low these change to red automatically, but I can not find where to change this setting. Please a

QuestionDoes the manufacture offer warranty?