“NOT a play and play device. Any Suggestion? I bought last 4/2018 ASUS - ZenBook Flip Model UX461UNDS74- i7 - 16GB Mem - NVIDIA GeForce MX150 - 512GB SSD - Windows 10, tried connecting Asus ZenDrive but did not recognize the External DVD.”
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This sounds really silly, but did you turn your computer off and then back on after you plugged in the external drive? I would try that. Then another option, which I have had to do sometimes on my computer, select the (C) drive, then the computer will bring up all the external plug in's? You can also, buy a "charging" port which will recognize externals and allow extra charging ports, it's expensive, but an option. I haven't had any trouble getting my computer to recognize the external--it could also just not be working, take it to the Geeks and Geeks Squad and let them give it a try and see if it is actually working? Hope this may help!
Sorry, there was a problem. Please try again later.It only records data it will be noted as a DVD Writer, if both will have write.RW (check label on back it will say and if your laptop is like mine it has multiple ports (3) to plug it into and you may have to try all three. After it is plugged in go to my computer and see if it is listed. If it is listed you may just need to click on it the first time but this is seldom the problem. If bought it at Best Buy the Geek Squad, Walmart, Office Max or online they will help.
Sorry, there was a problem. Please try again later.It worked for me on a iBuyPower PC. with a MSI Z370-A Pro Motherboard running Windows 10-Home. What I did was connect the longest cable that is “Power and Signal” from Asus ZenDrive to one of the USB 3 connections on top of the PC. It shows up in BIOS as a USB CD/DVD drive. It also shows up on File Explorer. Hope it helps and good luck.
Sorry, there was a problem. Please try again later.The 1st external drive I got was defective, my Asus laptop did not recognize the drive. Returned for a refund. I decided to give Asus Drive another chance, 2nd time is a charm. Laptop recognize the external DVD Drive. External DVD Drive work, it was plug and play as described, no issue. I would highly recommend this portable drive, its light, and its a great add on to your toys when it's working properly.
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