“Why is my glass breaking ? Replaced it once on my dime, three days later it cracked again. Repair shop said frame is warped and they could not seat new glass properly.”
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Dear Munster308, I certainly understand your dissatisfaction with the crack again. All ASUS products undergo intensive quality control testing and inspections, and this is a random problem. Any screen, regardless of the brand name, is breakable if the unit was not handled with care or dropped at an awkward angle. Should you need further assistance with an out of warranty service for the product, please speak to an ASUS live support agent 24/7 at http://bit.ly/AsusLiveChat or email me at customerloyalty@asus.com and I would be more than happy to assist you. Thank you for choosing an ASUS product. Regards, Nina ASUS Customer Loyalty
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