Questions & Answers

Q: QuestionIf I already have an ATT plan, can I just use my old sim card and put it into the new phone?

Asked 6 years ago by NessKo.

• A:Answer Yes, that is exactly what my daughter did. There has been no issues whatsoever.

  Answered 6 years ago by TanyaGVerified Purchase

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Q: QuestionDoes this work with a regular AT&T plan?

Asked 6 years ago by Yus.

• A:Answer Yes. We purchased it outright (not on an installment plan) as a prepaid phone to use on a postpaid line. It came with a prepaid SIM (the SIM card # starts with 89014103....) which wouldn't work for postpaid service. However, all we had to do was visit a corporate store to get a postpaid SIM card (the SIM card # starts with 89014104....) activated on that line.

  Answered 6 years ago by kdhallVerified Purchase

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Q: QuestionWill it work with Tracphone?

Asked 6 years ago by NcyB.

• A:Answer I do not believe so. Phone companies usually "lock" phones to their service. So, this phone is locked to AT & T. Try looking up "unlocked CDMA phones" for devices that should work with Tracfone, or buy from the Tracfone site directly to be safe. https://shop.tracfone.com/shop/en/tracfonestore/phones

  Answered 6 years ago by John27

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Q: QuestionI have a easy go plan. Pay as you go plan. Can I prepaid any amount I want for and time as specified ( 3months, 1 year, etc.) as I do now and will it roll over when due with next added prepaid amount? I just do calls and texting and receiving them.

Asked 4 years ago by kuro.

• A:Answer Hi kuro, Yes, you can continue to use the phone as you do now. Keep in mind the Prepaid terms of service and how long your payments are good for. ($10-$24 payments expire in 30 days, $25 to $99 in 90 days, $100 or more in 365 days). David, AT&T Community Specialist

  Answered 4 years ago by AT&T

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Q: QuestionCan I use this phone without an ATand T plan?

Asked 4 years ago by wisgirl6.

• A:Answer Hi wisgirl6, You do need a phone plan to be able to make and receive texts and calls with the default phone features, but apps that don't require active phone service will still work over a WiFi connection. David, AT&T Community Specialist

  Answered 4 years ago by AT&T

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Q: Questionmy iphone was stolen and i have a plan with spectrum. will i be able to purchase this phone outright with no payment plan and use it with my spectrum mobile plan?

Asked 4 years ago by mrmoor.

• A:Answer Hi mrmoor, You can buy this phone outright, but it is locked to AT&T. You will want to check with Spectrum to see if it will work with their service. David, AT&T Community Specialist

  Answered 4 years ago by AT&T

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Q: Questioncan i buy it without a plan

Asked 4 years ago by unknow9.

• A:Answer Hi unknow9, Yes, you can. Just choose the activate later option. David, AT&T Community Specialist

  Answered 4 years ago by AT&T

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Q: QuestionIs this brand new ? Or preowned

Asked 4 years ago by Abi.

• A:Answer Brand new and works great!

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionDo u have to purchase a sim card or do it come with one

Asked 4 years ago by Missy.

• A:Answer Hi Missy, You will need to activate it in store or bring it to an AT&T store to get a working SIM card. David, AT&T Community Specialist

  Answered 4 years ago by AT&T

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Q: QuestionSpecs on phone What is the size of the phone

Asked 4 years ago by Anonymous.

• A:Answer Hi, It's 5.44" x 2.64" x 0.28" David, AT&T Community Specialist

  Answered 4 years ago by AT&T

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Q: QuestionI want to purchase this for my daughter for Christmas which she already has a plan with att. How do I get the lower price and activate on Christmas morning?

Asked 5 years ago by Mommaof2.

• A:Answer Hi Mommaof2, You would have to get the information to your daughters account and activate it today to get the lower cost. Unless you plan on giving her the gift early, you don't want to activate it early, as it will disable service on the SIM in her current phone. David, AT&T Community Specialist

  Answered 5 years ago by AT&T

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Q: QuestionCan this be activated on the $25 8GB prepaid plan?

Asked 5 years ago by asus389.

• A:Answer Hi asus389, Yes, you can, but it is not an option for the lower activate today rate. You can choose to activate later, and then sign up for the $25 8GB plan on the AT&T site and choose to bring your own device. David, AT&T Community Specialist

  Answered 5 years ago by AT&T

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Q: QuestionI have an iPhone 5 and a prepaid plan. If I buy this phone what do I need to do to transfer my stuff to the new phone?

Asked 5 years ago by mr1234.

• A:Answer Hi mr1234, The easiest way would be to connect your iPhone 5 to iTunes or iCloud and have it do the automatic backup. When you get the new iPhone 7, you'll be able to get all the backed up information on it by connecting to your iTunes or iCloud. David, AT&T Community Specialist

  Answered 5 years ago by AT&T

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Q: QuestionWill this work with T-Mobile?

Asked 5 years ago by Anonymous.

• A:Answer This will not work with T mobile.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhy is this phone so expensive? $350 plus tax for a phone that is four years old is a lot. Who sets the price Best Buy, AT&T or Apple?

Asked 5 years ago by GummieBear.

Q: QuestionIs this phone a pre paid, meaning I can buy a prepaid card at the ATT store and put my monthly amount I chose ,30, 45 50, with limited data that comes with the amount I chose???? Its a prepaid phone, you don't have to have a plan right?

Asked 5 years ago by Nickie.

Q: QuestionWill this work on consumer cellular

Asked 5 years ago by Mrjack.

Q: QuestionCan I actívate this fogones wite Metro PCS?

Asked 5 years ago by Adelkysfer.

Q: QuestionCan I switch this phone over to metro pcs

Asked 5 years ago by Rocky.

• A:Answer I bought one to use on Cricket network. You should be able to use it on most networks that you can bring your own phone.

  Answered 5 years ago by LisaRVerified Purchase

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