“I have Samsung galaxy J2 phone, I can send and receive text messages but I cant send or receive pictures”

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• You may need to reset the phone, make sure you have all you need off it by backing it up and try a factory reset. Back it up first because a factory reset will wipe everything but the sim.

  Answered by Kit71 5 years ago

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• Hello Janie, we apologize that this has been a less than ideal experience! We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth

  Answered by Samsung 5 years ago

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