“When I hear the staticky sound of the noise cancellation feature, I only hear it out of the right earpiece, not the left, although audio comes through on both sides just fine. Is that normal, or is my noise cancellation system malfunctioning?”
Answer This Question
1-3 of 3 Answers
Most noise canceling headphones have some audio feedback when the noise cancelling is on though I'm not a 100% sure this is the issue you're having
Sorry, there was a problem. Please try again later.Salas; hi. any time there is any distortion, the potential exists for malfunctioning. Assuming you are using bluetooth, check the following first: * the shielding in the dwelling(Brick, Concrete, Steel, etc) for possible issues. * other bluetooth devices that are active in close proximity to the headphones. * If you are using a streaming service like spotify for your music; you may need to tweak some of the settings(sampling rate, EQ, Dolby, etc) as these might be interferring as well. * Did this start recently or ever since you have had the headphones * Are they still under mfg warranty? If so, a call/email/ etc to Sony would be advised. I had a charging issue, and they replaced mine within a week. hope this helps a bit
Sorry, there was a problem. Please try again later.Return these to Audio-Technica to be checked. Following is a link to our Repair Return Instructions. Along with the completed ATUS Service Form, also enclose a copy of your dated sales receipt so we can honor any warranted repair/replacement that may apply. The ship to address is the Stow, OH address shown at the bottom of the form. Service - USA - Repair Return Instructions https://www.audio-technica.com/cms/site/9de91ac2563eaf16/index.html
Sorry, there was a problem. Please try again later.