Questions & Answers

Q: QuestionIs this the newer version (the one that is compatible with Apple HomeKit?

Asked 9 years ago by Zephrum.

This question was asked about the related product: August - Smart Lock Bluetooth Keyless Home Entry - Gray

• A:Answer No, this is our generation 1 August Smart Lock. The HomeKit lock will be available soon.

  Answered 9 years ago by August

  
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Q: QuestionDo i need to have my phone on always...if i go out on the yard and if i forgot the phone what do i do..

Asked 9 years ago by adi.

• A:Answer If you don't have the auto lock feature enabled then you won't need to have your phone on you.

  Answered 9 years ago by KC1986

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Q: QuestionCan you place this lock on the outside of the door and it still function as keyless?

Asked 9 years ago by Anonymous.

This question was asked about the related product: August - Smart Lock Bluetooth Keyless Home Entry - Gray

• A:Answer Yes but it would a bad idea since you can manually unlock. it would defeat the purpose of the lock.

  Answered 9 years ago by DanR

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Q: QuestionWill this lock work on a entry "rod-iron" gate. Can you manaully reach through a gate and unlock the red part of the device ..rendering it inpractical?

Asked 8 years ago by Will.

This question was asked about the related product: August - Smart Lock Bluetooth Keyless Home Entry - Red

• A:Answer Yes it can be turned and rendered impractical

  Answered 2 years ago by BlueLions

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Q: QuestionHow many access codes are available?

Asked 9 years ago by Sharon.

This question was asked about the related product: August - Smart Lock Bluetooth Keyless Home Entry - Red

• A:Answer The way this works is that you set up on your phone (1 access code, just for you). Then if you want to allow someone access to enter as much as they want, you enable it from your app on your phone, they then download the app and when they accept the invitation, they are allowed in. You can also allow someone access (say the cleaning crew) for just 1 day... and then they won't have access to open the door any more. Great idea.

  Answered 8 years ago by ToothVerified Purchase

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Q: QuestionDoes the Smart Lock connect to Apple TV (Homekit) via wifi even if I don´t buy the wifi add on? Or how does this smart Lock connects to Homekit? I have been reading the lock is compatible with homekit without the wifi add on

Asked 9 years ago by mario294.

This question was asked about the related product: August - Smart Lock Bluetooth Keyless Home Entry - Red

• A:Answer It does not, I've tried. If you do figure it out, please let me know. Or if they came out with a new one. This specific one does not work like that.

  Answered 8 years ago by ToothVerified Purchase

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Q: Questiondoes this lock work with z wave?

Asked 9 years ago by chris.

• A:Answer No, this works with Nest.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionWhat is the difference between this lock and the August lock that is priced at $229?

Asked 9 years ago by Rae.

Q: QuestionDo I have to have a deadbolt on my door to use this product?

Asked 9 years ago by Renee.

This question was asked about the related product: August - Smart Lock Bluetooth Keyless Home Entry - Gray

• A:Answer Yes. You must have a deadbolt on your door and it must be perfectly lined up with the door latch.

  Answered 2 years ago by BlueLions

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Q: QuestionIf I pair my iphone with the lock and then set about travel, but need to let someone in remotely, Is it as simple as sending that person an SMS or Email with a key and a link to the app? My home has no wifi, just bluetooth between phone and lock.

Asked 9 years ago by runCMD.

• A:Answer the bluetooth works till certain feet limit (30~). If you are planning to travel, I believe you need to get the connect module

  Answered 9 years ago by prasanna

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Q: Questionwhat goes on the outside of the door. on the other side of the august lock? Stafford

Asked 9 years ago by stafford.

• A:Answer Both the inside and outside have a simile looking cylindrical sensor design

  Answered 2 years ago by BlueLions

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Q: QuestionHow many devices can be programmed?

Asked 9 years ago by Tlbu.

• A:Answer If I am remembering correctly you could have 3 digital keys and issues temporary ones at anytime

  Answered 2 years ago by BlueLions

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Q: QuestionI have to unlock 2 doors. Can I install the August Keyless Home Entry on the inside of Door 1 and it open door 2 simultaneously since they are inches apart?

Asked 9 years ago by Meme50.

Q: QuestionDoes it come as a double cylinder deadbolt

Asked 9 years ago by Wisen.

This question was asked about the related product: August - Smart Lock Bluetooth Keyless Home Entry - Gray

Q: QuestionDoes this include all I need to have wireless operation via phone? With just this will it unlock upon me approaching the door, or is there some other gadget sold separately I will need?

Asked 9 years ago by Goofymomma.

• A:Answer This bundle is all inclusive of what you need

  Answered 2 years ago by BlueLions

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Q: QuestionIs this compatible with Alexa from amazon echo?

Asked 9 years ago by CG41616.

• A:Answer The August Smart Lock is not compatible with the Amazon Echo. I own an echo and that was one of the things I looked into getting my lock up and running.

  Answered 9 years ago by Scott2015

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Q: QuestionMy wife has a Samsung phone and I have an Apple. Can both work on the same lock?

Asked 9 years ago by Camara.

This question was asked about the related product: August - Smart Lock Bluetooth Keyless Home Entry - Gray

• A:Answer Yes. Each of you need to download the August app though. Have one initiate the programming and simply add the other user. Both can have administrative powers to change settings.

  Answered 9 years ago by Arturo

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Q: QuestionHow difficult to install?

Asked 9 years ago by Camara.

• A:Answer The August Smart Lock is typically installed in less than 15 min. Check out august.com/install for more info.

  Answered 9 years ago by August

  
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Q: QuestionCan you lock and unlock your door if your away?

Asked 9 years ago by Jmbad.

This question was asked about the related product: August - Smart Lock Bluetooth Keyless Home Entry - Gray

• A:Answer With the August connect add on device ($79(

  Answered 9 years ago by doug60430

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