“When changing the batteries, is there something that retains the network config so I'm not constantly reconfiguring the device? Also, how much log data is kept on use of the lock? 1 week? 1 Month? Is it accessed/stored online? Thanks in advance!”
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After replacing the batteries, operate your lock 3 times using the August App. This should stop the low-battery alerts until the next time the batteries reach 25% capacity. PLEASE NOTE: You must operate the lock over Bluetooth or remotely if you have an August Wi-Fi bridge. Operating your lock manually will not stop the low-battery notifications.
Sorry, there was a problem. Please try again later.Hello, The network configuration should not be affected when the batteries are replaced. The Activity Log data is kept for 30 days. It can be found in our August account web portal. Please let us know if you have further questions. Thanks, August Home
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