A:AnswerThey can, but I'd suggest doing it yourself (it's easy and aventon gives you everything you need). Then take it to a bike shop to do a check and tune up (which honestly is mostly for safety). Most places will do that for you for free. You can also just buy a lock or something to thank them.
A:AnswerBatteries come with all models. You can purchase replacement batteries on our website. We would not recommend purchasing batteries from third-party websites as this will void the warranty if damage occurs. - Rebecca
A:AnswerThank you for your questions! This bike in the step-over model comes in a small, medium and a large. Our step-through versions come in small/medium and medium large.
A:AnswerHi there, our e-bikes come with a 1-year limited warranty. Please visit https://www.aventon.com/pages/warranty to view our Warranty Policy. If you want to find a dealer closest to you for service, please visit https://www.aventon.com/pages/electric-bike-shop-dealer-locator. We hope this helps!