Questions & Answers

Q: QuestionCan I remap buttons on this controller?

• A:Answer Yes, you can remap buttons using the Backbone App.

Q: QuestionIs this controller compatible with Android phones?

• A:Answer Yes, this controller supports Android phones with USB-C compatibility.

Q: QuestionDoes this controller have a headphone jack?

• A:Answer Yes, this controller includes a 3.5mm headset jack for wired audio.

Q: QuestionHow long does the battery last when playing wirelessly?

• A:Answer The battery lasts up to 40 hours for wireless gaming.

Q: QuestionDoes this controller allow for playing console games remotely?

• A:Answer Yes, you can play console games remotely using PS Remote Play or Xbox Remote Play.

Q: QuestionWhat kind of joysticks does this controller use?

• A:Answer This controller uses full-sized ALPS joysticks.

Q: QuestionWhy won't let me use PS remote play. I am able to connect to my PS5 pro vi remote play fine from my PS. Portal and backup PS5 fine. The backbone app won't open Remote Play and when I open Remote Play with BB pro attached, I cant use the controls to play

Asked 10 months ago by Garth.

• A:Answer It doesn't work with android ps remote play. But works with iphone ps remote play

  Answered 10 months ago by DeezVerified Purchase

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Q: QuestionDoes this version actually work with phone cases, or do you need to remove them like the other versions?

Asked 10 months ago by SHMIFF.

• A:Answer It will depend on your phone case. They supply adapters for case or caseless connection. Check on backbones website for which cases will fit with the backbone. Or just try it and see if it fits. I have an otterbox defender on my s23 ultra and it does not fit so i have to remove my case to directly connect my phone with the backbone pro. But you could always prop your phone up and uss the bluetooth function as well as i will do when j dont want to take off the case if im on the go.

  Answered 9 months ago by JsoloVerified Purchase

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Q: QuestionWill this work with IPhone 15 plus

Asked 10 months ago by JennBee.

• A:Answer If the iPhone 15 Plus has a USB-C port it should be fine. I know iPhone 14 and previous generations used the Lighting Charge port and aren't compatible with USB-C connectors.

  Answered 10 months ago by BryBryJuarez

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Q: QuestionIs there a case for this like the other Backbone controllers?

Asked 10 months ago by MatthewP.

• A:Answer I just purchased both and the Backbone Pro does not fit in the Backbone One case. Not even close

  Answered 10 months ago by MatthewPVerified Purchase

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Q: QuestionDoes this come with the Clyde skin for fortnite

Asked 2 months ago by Hghj.

Q: QuestionDo you have to have a gaming system like Xbox or PlayStation to use this item?

Asked 3 months ago by BS.

• A:Answer No. You can play phone games like CoD Mobile or Red Dead Redemption just from your app store. If you have an Xbox or Playstation, there are ways to stream your games to your phone, like your phone is the TV, and then you can use this controller for that, but it's not necessary

  Answered 2 months ago by DailTVerified Purchase

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Q: QuestionDoes it require a subscription to Backbone to get this to work with Xbox?

Asked 4 months ago by Parrothead1.

• A:Answer No

  Answered 3 months ago by AngieVerified Purchase

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Q: QuestionI have a Galaxy S23 Ultra with a case on it. Will this fit on my case and do you have to have Game Pass in order to play Xbox console games?

Asked 4 months ago by Compatibility.

• A:Answer Depends on what type of case. I have a really slim case on my phone and it works fine.

  Answered 3 months ago by AnonymousVerified Purchase

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Q: QuestionWell it works on all Samsung Galaxy phone

Asked 7 months ago by J.

• A:Answer It should. Works on my zfold 7 and Galaxy ultra 23.

  Answered 3 months ago by AnonymousVerified Purchase

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Q: QuestionWith this being the pro, is the dreaded ribbon issue fixed? I have the gen 2 and I have to fully open the controller for the left stick to properly work. Would be a shame to spend this kind of money to upgrade and have the ribbon cause issue after a month

Asked 7 months ago by Brett.

Q: QuestionI just picked up the Fold 7. Curious if it works with a Folding Phone.

Asked 7 months ago by KenB.

• A:Answer Yes it works. The pro's lower edges are straight, the others have a slight curve. Just note that the pro won't work with ps remote play.

  Answered 3 months ago by Anonymous

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Q: QuestionDoes this work with Xbox and Samsung Galaxy Note 10 plus? Does my Xbox account require Game Pass for streaming games or can I just play games from my Xbox console I purchased to the phone with backbone pro?

Asked 9 months ago by BrokeGuy.

• A:Answer I have game pass and it works well.

  Answered 8 months ago by RickyGVerified Purchase

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Q: QuestionWill the Backbone Pro work with an iPad 10

Asked 9 months ago by Bogcrusher.

• A:Answer Should work with the iPad, but you need to connect via Bluetooth.

  Answered 5 months ago by MarkVerified Purchase

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