Questions & Answers

Q: QuestionHow close to ur phone do you have to be for them to work

Asked 3 years ago by Anonymous.

• A:Answer I leave my phone at my desk and can walk the production floor listening to my music. Only time it’s dropped is when I got out on the dock.

  Answered 3 years ago by Blu5409Verified Purchase

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Q: Questionare these compatible with Surface pro

Asked 3 years ago by Mombo.

• A:Answer Yes. They’ll work with almost any Bluetooth capable device.

  Answered 3 years ago by KevinT

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Q: QuestionDo these headphones read text messages when your phone is not open? I had a different pair of beat earphones and they would read mine and I really liked that feature.

Asked 3 years ago by HappyCloud.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Ivory

• A:Answer Read, repeat, reply

  Answered 3 years ago by Blu5409

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Q: QuestionDoes it come with a charger?

Asked 3 years ago by Anonymous.

• A:Answer It comes with the lightning cable, but it does not come with a 5 volts wall plug, but you can use the one for your phone

  Answered 3 years ago by JoseVerified Purchase

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Q: QuestionAre they compatible with Peloton?

Asked 3 years ago by DATN1.

This question was asked about the related product: Beats - Powerbeats Pro Totally Wireless Earbuds - Ivory

• A:Answer As long as you're a peloton excepts Bluetooth, they should be able to connect.

  Answered 2 years ago by Network7D

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Q: QuestionDo these earbuds offer noise cancelation? I work in a loud environment and would like to be able to block out the noise.

Asked 3 years ago by Nevaeh08.

• A:Answer Yes

  Answered 3 years ago by JoeydVerified Purchase

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Q: QuestionDo Beats come with any warranty

Asked 3 years ago by CowboysHawk8.

• A:Answer There is an Apple Limited Warranty that comes with all Beats products. It covers the Beats and any accessories that come in the box. It’s guaranteed for 90 days after the purchase.

  Answered 3 years ago by MadelineVerified Purchase

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Q: QuestionAre this noise cancellation?

Asked 3 years ago by Star.

• A:Answer No they’re not but the best ear phones compared to the wing tips they all fall out once you start sweating.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the charging box charge the Powerbeats if it’s not plugged into a power source? In other words can I charge the charging box then unplug it from a power source then put my Powerbeats into the charging box and they’ll charge?

Asked 3 years ago by Craig.

• A:Answer Yes

  Answered 3 years ago by Shauna

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Q: QuestionIs Apple/Beats doing anything to correct the firmware issue that causes one headphone to turn off after one hour due to 0% battery, when the battery charge is actually at 55%? Unless you are able to continually charge, the headphones are unusable.

Asked 3 years ago by BeatsUser.

• A:Answer No

  Answered 3 years ago by DustinVerified Purchase

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Q: QuestionWould these fit an average 9 year old boy?

Asked 3 years ago by Anonymous.

• A:Answer I believe it would, but I don’t have children

  Answered 3 years ago by GolfergirlVerified Purchase

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Q: QuestionI need to know if you can "MULTICONNECT" 2 different cellphones, one an android and the other an iphone, at the same time using these earbuds?

Asked 3 years ago by Annie.

• A:Answer No

  Answered 3 years ago by KaseyJ

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Q: Questionare there different size tips available? I had a set of Bose ear buds that came with 3 different size tips. These earbuds are much better but do not fit my daughter's ear.

Asked 3 years ago by daughergiftsmallears.

• A:Answer Yes

  Answered 3 years ago by JohnJVerified Purchase

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Q: QuestionCan you buy just the charging case ? I lost mine.

Asked 3 years ago by Chad.

• A:Answer Yes my brother bought one on Amazon

  Answered 3 years ago by Shemeka

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Q: QuestionWhy isn’t my right ear piece charging?

Asked 3 years ago by Anonymous.

• A:Answer Re sync the earbuds w the case by pushing and holding button on case

  Answered 3 years ago by KaseyJ

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Q: QuestionI've been making sure both earbuds are set inside the case correctly to make sure both get charge. The last 3 times I've used them, only the right side works. How can I make sure both work correctly?

Asked 3 years ago by Robbie.

• A:Answer I highly recommend getting insurance but I believe if you take it back and just ask for an exchange that would help out your charging problem

  Answered 3 years ago by KeepsupwiththebeatVerified Purchase

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Q: QuestionDo they have noice cancellation

Asked 3 years ago by Connor.

• A:Answer No

  Answered 3 years ago by Rozaylex

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Q: Questioncan it be used with a bluetooth office phone?

Asked 3 years ago by Anonymous.

• A:Answer It will connect with Bluetooth

  Answered 3 years ago by techie

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Q: QuestionDo they come with a charging case?

Asked 3 years ago by Diane.

• A:Answer Yes

  Answered 3 years ago by AnonymousVerified Purchase

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