Questions & Answers

Q: QuestionHow do i redeem my 4 free months of apple music?

Asked 4 years ago by bdsch.

• A:Answer It comes with the purchase . It should be emailed to you digitally

  Answered 4 years ago by JFanniel

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Q: QuestionHow do they make the wireless connection. Does it sense the receiver you have? I have a Bose receiver is it compatible with this?

Asked 4 years ago by Jake.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Black

Q: Questionwhat is the db rating for these headphones

Asked 5 years ago by cassi.

Q: QuestionCan kids like 11-13 years old fit in these?

Asked 5 years ago by Me.

• A:Answer Yes they slide up and down to fit . They are adjustable.

  Answered 5 years ago by Wil757

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Q: QuestionDo these headphones have an additional cord in case I dont want to use them wireless?

Asked 5 years ago by KSR1.

• A:Answer No they do not, it's all wireless all the time.

  Answered 5 years ago by Sethro

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Q: QuestionDoes the noise cancellation option work with android? How do I do it?

Asked 5 years ago by Brooklyne.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Black

• A:Answer yes, you have to connect with bluetooth and automatic appear. scan.

  Answered 5 years ago by Ekliptik

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Q: QuestionOpen box items come with warranty???

Asked 5 years ago by T.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Black

• A:Answer NO

  Answered 5 years ago by Jorge

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Q: QuestionCan i exchange My new skull candy crusher ANC for the Beats solo pro?

Asked 5 years ago by Lui.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Black

Q: QuestionCan I connect it to USB-C to 3.5mm Headphone Jack Adapter

Asked 5 years ago by Far.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Black

Q: QuestionWill the Solo Pro headphones wirelessly connect with an Iphone 7?

Asked 5 years ago by McKenzi.

• A:Answer As long as you can connect to Bluetooth then it should

  Answered 4 years ago by JFanniel

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Q: QuestionCan these headphones be used for watching TV here at home? My husband is hard of hearing.

Asked 5 years ago by Jo.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Ivory

• A:Answer They will connect to a bluetooth device, like a FireTV or Apple TV and the audio will then be sent to headphones. I use them with a FireTV when I watch TV late at night so I don't wake anyone up in the house.

  Answered 5 years ago by James

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Q: QuestionWhich model of beats are good for the gym

Asked 5 years ago by Chris.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Black

• A:Answer Powerbeats Pro are catered towards people who work out.

  Answered 5 years ago by Beats by Dr. Dre ?

  
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Q: QuestionAre there really noice isolation

Asked 5 years ago by Ihatu.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Black

• A:Answer If you mean noise cancelling, yes they do :)

  Answered 5 years ago by nabuwines

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Q: QuestionMy volume up and down controls aren't working when I use these headphones with Windows 10. Is this a known issue? The volume control works fine on iOS and Android.

Asked 5 years ago by Ben.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Black

• A:Answer Yes, this is a known issue and it does not work for me either. I’m guessing it’s a software thing where it is incompatible for full support with windows 10. I would not worry about it.

  Answered 5 years ago by Zach

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Q: QuestionDo They bring a Apple Music code?

Asked 5 years ago by Henry.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Black

• A:Answer Depends when you buy the item

  Answered 5 years ago by Todos

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Q: QuestionAre these only compatible for apple products

Asked 5 years ago by Tee36.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Black

• A:Answer No compatible with both android and Apple.

  Answered 5 years ago by Ace777

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Q: QuestionTwo days old and not charging. Is there something special I'm supposed to be doing?

Asked 5 years ago by UpstateE.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Ivory

• A:Answer Sometimes different retailers offer separate warranty or service plans for the products they sell. If you purchased one of these plans, you could check with the retailer about their service plan or warranty details. You can also contact Apple Support to find out about service options: https://www.beatsbydre.com/support/service-warranty

  Answered 5 years ago by Beats by Dr. Dre ?

  
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Q: QuestionDoes this have better sound quality and better noise canceling than the studio 3’s?

Asked 5 years ago by Bobby.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Ivory

• A:Answer The noise cancelling technology is the same. However, Beats Solo Pro headphones are on-ear headphones, and Beats Studio 3 Wireless Headphones are on-ear headphones, so you may hear sound differently.

  Answered 5 years ago by Beats by Dr. Dre ?

  
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Q: QuestionIs this also compatible with android, or is it better using iphone

Asked 5 years ago by Dave.

This question was asked about the related product: Beats - Solo Pro Wireless Noise Cancelling On-Ear Headphones - Black

• A:Answer My son tried these with his android device and I used them with my iPhone. He didn’t care for the Android app and felt that it had some issues with the bass mix. I had a great experience with my iPhone, which does not use an app for the Solo Pro. The iOS EQ settings was sufficient for controlling the mix and all aspects of music playback was awesome.

  Answered 5 years ago by TimothyTrimble

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