Questions & Answers

Q: QuestionIs this the same product sold at the Apple Store? or is it made for Best Buy?

Asked 5 months ago by dustan.

This question was asked about the related product: Belkin - 2-in-1 MagSafe Wireless Charging Dock 15W Compatible with iPhone 17, 16, 15, 14, AirPods & more, with PSU - Sand

• A:Answer Hi dustan, we assure you that the Belkin 2-in-1 MagSafe Wireless Charging Dock 15W sold at Best Buy is the same authentic, high-quality product that Belkin offers through all its authorized retail partners, including the Apple Store.

  Answered 5 months ago by BelkinStaff

  
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Q: QuestionIs the station cable of charging a Fitbit?

Asked 7 months ago by Joe.

• A:Answer Hi Joe! The Belkin WIZ019 is designed to charge MagSafe-compatible phones, Official MagSafe cases and Wireless charging case for AirPods. It has not been tested to work with Fitbit.

  Answered 7 months ago by BelkinStaff

  
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Q: QuestionAnyone experienced phone heating up?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Belkin - 2-in-1 MagSafe Wireless Charging Dock 15W Compatible with iPhone 17, 16, 15, 14, AirPods & more, with PSU - Sand

• A:Answer Hi there. It is typical for your phone to warm up slightly when charging on the wireless charger (WIZ020). The charger's operating temperature ranges from 0°C to 35°C, with a relative humidity of 10% to 90% within indoor environments. For further assistance, please email us at [email protected] with the link on this post.

  Answered 8 months ago by BelkinStaff

  
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Q: QuestionDoes this work with international wattage, 200 input watts?

Asked 8 months ago by Chris.

• A:Answer Hi Chris, Yes, since the power specifications of the device are as follows: Input: 100-240V ~ 50/60 Hz 0.7A Output (PD): PSU: 5V at 3A, 9V at 3A, 15V at 2A

  Answered 8 months ago by BelkinStaff

  
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Q: QuestionDoes this product charge your airpods and if so does it need to be a specific series?

Asked 11 months ago by jules.

• A:Answer Yes. Works with any AirPod that charges magnetically.

  Answered 5 months ago by DaveP

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Q: QuestionCan the dock charge thru a protective case? Is there any type of protective case that it will charge thru? /

Asked 11 months ago by Anonymous.

This question was asked about the related product: Belkin - 2-in-1 MagSafe Wireless Charging Dock 15W Compatible with iPhone 17, 16, 15, 14, AirPods & more, with PSU - Sand

• A:Answer Yes, if you are using a case that supports MagSafe.

  Answered 5 months ago by DaveP

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Q: QuestionDo you need a special phone case

Asked 11 months ago by Anonymous.

• A:Answer If you have an iPhone 12, 13, 14, 15, or 16 series you would need to use a MagSafe case like the Spigen Tough ArmorMag Fit case to be able to use the MagSafe magnetic charger feature. However, if you have a Qi2 compatible Android phone, just make sure your case is compatible with Qi2 magnetic charging.

  Answered 11 months ago by ArminVerified Purchase

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Q: QuestionHi, is this compatible with the iPhone 12 mini and and AirPod pro 2nd generation ?

Asked 1 year ago by Kk.

• A:Answer Yes, Kk.

  Answered 1 year ago by BelkinStaff

  
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Q: QuestionCan this charge ear pods that are not apple but are Qi compatible?

Asked 1 year ago by George.

• A:Answer Hi, George. Please know that the BoostCharge Pro (WIZ019) is only compatible to work with Apple AirPods (3rd generation) with MagSafe Charging Case, Apple AirPods Pro (2nd Generation), Apple AirPods Pro, and Apple AirPods. Visit this link to know more about the device: https://www.belkin.com/support-article/?articleNum=335759.

  Answered 1 year ago by BelkinStaff

  
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Q: QuestionWill this charge AirPods 4 with active noise cancellation?

Asked 1 year ago by FootballMom.

• A:Answer Yes, even Qi and Qi2 compatible earbuds from other brands. Just flat down the MagSafe/Qi2 charging pad to charge your Apple AirPod 4 with noise canceling. Hope this helps.

  Answered 11 months ago by Armin

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