Questions & Answers

Q: QuestionDoes the charging dock support MagSafe technology?

• A:Answer The Belkin BoostCharge Pro 2-in-1 Wireless Charging Dock allows you to securely and conveniently place your iPhone 12 or later on the charging pad for fast wireless charging.

Q: QuestionHow many devices can the charging dock charge simultaneously?

• A:Answer The Belkin BoostCharge Pro 2-in-1 Wireless Charging Dock with MagSafe has the ability to charge two devices at the same time.

Q: QuestionWhat is the length of the charging cable?

• A:Answer The charging cable is 5 feet long.

Q: QuestionWhat is the maximum wattage output of the charging dock?

• A:Answer The Belkin BoostCharge Pro 2-in-1 Wireless Charging Dock with MagSafe has a maximum wattage output of 15 watts.

Q: QuestionWhich Apple Watch models are compatible with the charging dock?

• A:Answer The Belkin BoostCharge Pro 2-in-1 Wireless Charging Dock with MagSafe is compatible with Apple Watch 4 and later models.

Q: QuestionWhat are the dimensions of the charging dock?

• A:Answer The dimensions of the charging dock are 4.06 inches in length, 4.06 inches in width, and 3.049 inches in height.

Q: QuestionWhat is the maximum wattage output of the charging dock?

• A:Answer The Belkin BoostCharge Pro 2-in-1 Wireless Charging Dock with MagSafe has a maximum wattage output of 15 watts.

Q: QuestionIs the charging dock compatible with Apple Watch models?

• A:Answer The Belkin BoostCharge Pro 2-in-1 Wireless Charging Dock with MagSafe 15W is compatible with Apple Watch 4 and later models.

Q: QuestionHow many devices can the charging dock charge simultaneously?

• A:Answer The Belkin BoostCharge Pro 2-in-1 Wireless Charging Dock with MagSafe can charge two devices at the same time.

Q: QuestionCan the charging dock be used with other brands of smartphones?

• A:Answer The Belkin BoostCharge Pro 2-in-1 Wireless Charging Dock with MagSafe 15W is only compatible with Apple devices.

Q: QuestionWhat is the length of the cable included with the charging dock?

• A:Answer The charging dock comes with a 5-foot cable.

Q: QuestionDoes it come with a power brick that the usb-c cable attaches to?

Asked 1 year ago by Dan.

This question was asked about the related product: Belkin - 2-in-1 Magsafe Wireless Charger 15W, Fast Charging Station for iPhone 16, 15, 14, 13 Series, AirPods, and More - Black

• A:Answer Yes, this Belkin MagSafe charger does come with a Belkin USB-C 30W power brick.

  Answered 1 year ago by Armin

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Q: QuestionCan this be used as portable charger?

Asked 1 month ago by Ric.

This question was asked about the related product: Belkin - 2-in-1 Magsafe Wireless Charger 15W, Fast Charging Station for iPhone 16, 15, 14, 13 Series, AirPods, and More - Black

• A:Answer Hi, Ric. Please know that the Belkin WIZ019 cannot be used as a portable charger because it does not have an internal battery. The WIZ019 is a 2-in-1 wireless charging pad designed for stationary, indoor use.

  Answered 1 month ago by BelkinStaff

  
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Q: QuestionCan my phone be off while it is charging?

Asked 2 months ago by CarolinaGirl91.

• A:Answer Hi CarolinaGirl! Yes, you can turn off your phone while charging using the Belkin WIZ020.

  Answered 2 months ago by BelkinStaff

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Q: QuestionDoes the charger have to be plugged in to the cord to charge or can you take it on the go? I thought it was wireless? It appears to only charge devices when its plugged in...

Asked 2 months ago by User712.

This question was asked about the related product: Belkin - 2-in-1 Magsafe Wireless Charger 15W, Fast Charging Station for iPhone 16, 15, 14, 13 Series, AirPods, and More - Black

• A:Answer Hi, User712. The Belkin WIZ019ttBK offers the convenience of wireless charging. Simply plug it in, and enjoy the ease of charging your devices without the hassle of cables. Please check this link for more details: https://www.belkin.com/p/2-in-1-wireless-charging-pad-with-official-magsafe-charging-15w/WIZ019ttBK.html.

  Answered 2 months ago by BelkinStaff

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Q: QuestionCan this changer charge the IPhone 13 Regular I don’t have the pro max only the 13

Asked 3 months ago by Kingart66.

This question was asked about the related product: Belkin - 2-in-1 Magsafe Wireless Charger 15W, Fast Charging Station for iPhone 16, 15, 14, 13 Series, AirPods, and More - Black

• A:Answer Yes. The Belkin WIZ019ttBK is compatible with iPhone 13.

  Answered 3 months ago by BelkinStaff

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Q: QuestionDoes this product work for iPhone XS pro max

Asked 3 months ago by Laz550.

This question was asked about the related product: Belkin - 2-in-1 Magsafe Wireless Charger 15W, Fast Charging Station for iPhone 16, 15, 14, 13 Series, AirPods, and More - Black

• A:Answer Hello, Laz550. At this time, the Belkin product has not been specifically tested with the iPhone XS Pro Max, so we cannot guarantee full compatibility. However, it may still work as expected, and we’d be happy to assist you further if you encounter any issues. Just email us at [email protected].

  Answered 3 months ago by BelkinStaff

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Q: QuestionIs this charger compatible with an iPhone SE and an Apple SE watch?

Asked 3 months ago by Kate.

• A:Answer Yes

  Answered 3 months ago by MichaelCVerified Purchase

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Q: QuestionWill this charging dock work with any other smart watches? Specifcally the Galaxy series?

Asked 5 months ago by dmw32774.

• A:Answer No, dmw32774. The Belkin 2-in-1 MagSafe Wireless Charging Dock is specifically designed and optimized for Apple Watch models. It is not compatible with other smartwatches like the Samsung Galaxy Watch series for charging. The Apple Watch charging puck has been tested for compatibility with the following: Apple Watch Series 8 (all sizes) Apple Watch Series 7 (all sizes) Apple Watch Series 6 (all sizes) Apple Watch Series 5 (all sizes) Apple Watch Series 4 (all sizes) Apple Watch Series 3 (all sizes) Apple Watch Series 2 (all sizes) Apple Watch Series 1 (all sizes) Also, its 15W MagSafe Pad is compatible with the following devices: Apple Watch Series 9 Apple Watch Series 8 Apple Watch Series 7 Apple Watch Series 6 Apple Watch Series 5 Apple Watch Series 4

  Answered 5 months ago by BelkinStaff

  
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