Questions & Answers

Q: QuestionWhat is the difference between this model WIZ009 and model WIZ017?

Asked 2 years ago by BrianW.

This question was asked about the related product: Belkin - MagSafe 3-in-1 Wireless Charging Stand - 2ND GEN with Faster Apple Watch Charging for iPhone 17, 16, 15, 14 & AirPods - White

• A:Answer Hi BrianW. The Belkin WIZ017 is the newer version of the Belkin WIZ009. It supports fast charging for Apple Watch Series 8, Apple Watch Series 7, and Apple Watch Ultra, while the WIZ009 only charges these watches on a regular speed. The WIZ017 is also compatible with newer Apple devices.

  Answered 2 years ago by BelkinStaff

  
  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is this difference between this one and the BU002-WH?

Asked 3 years ago by MrMartineau.

This question was asked about the related product: Belkin - MagSafe 3-in-1 Wireless Charging Stand - 2ND GEN with Faster Apple Watch Charging for iPhone 17, 16, 15, 14 & AirPods - White

• A:Answer Hi, MrMartineau. The Belkin WIZ017 has a newer Charging puck for the Apple Watches and it's capable of charging the Apple Watch Series 8 faster. Moreover, the Magsafe charging on our Belkin WIZ017 was improved for the iPhone 12, 13, and 14 series phones.

  Answered 3 years ago by BelkinStaff

  
  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan an iPhone 14 Pro charge horizontally (so the ios17 standby features work) and fit an Apple Ultra Watch??

Asked 2 years ago by BogieNet.

• A:Answer Hi! The Belkin WIZ017 allows you to charge your phone in portrait and landscape orientations. It is also tested and compatible with Apple Watch Ultra.

  Answered 2 years ago by BelkinStaff

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this charge two phones at the same time? One where it shown in the picture and one below where the ipods are?

Asked 3 years ago by LisaMarie.

• A:Answer Yes. I just set my other phone on there and it does charge.

  Answered 3 years ago by YoodieVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionMine stopped charging my phone , there’s no reason for it to have stopped , just got in in November, I’m very unhappy about your product for that price it should of lasted a life time

Asked 3 years ago by Flatbroke.

This question was asked about the related product: Belkin - MagSafe 3-in-1 Wireless Charging Stand - 2ND GEN with Faster Apple Watch Charging for iPhone 17, 16, 15, 14 & AirPods - White

• A:Answer Hi, Ruger, Let's have our phone support be in touch with you so advanced troubleshooting can be performed. Our support hotline can be found here: https://www.belkin.com/us/support-article?articleNum=55022.

  Answered 3 years ago by BelkinStaff

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this dual voltage? Can I use this charger in Asia? Thanks!

Asked 3 years ago by Pim.

This question was asked about the related product: Belkin - MagSafe 3-in-1 Wireless Charging Stand - 2ND GEN with Faster Apple Watch Charging for iPhone 17, 16, 15, 14 & AirPods - White

• A:Answer Hi Pim. The Belkin WIZ017 supports 100V - 240V AC. If your country’s standard for electrical power is within that range, then it should work fine.

  Answered 3 years ago by BelkinStaff

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhy won’t my iPhone 11 stick to the magnet on the charger ? It slides right off.

Asked 3 years ago by Stephanie.

• A:Answer Hi, Stephanie. This Belkin charger is designed to work with MagSafe-capable phones (iPhone 12 and later models). The iPhone 11 is not MagSafe-capable.

  Answered 3 years ago by BelkinStaff

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have this charger, but my pet chewed through the AC adapter's cable and Belkin does not sell replacements. What are the specifications for an appropriate replacement AC adapter?

Asked 3 years ago by chutoyruff.

• A:Answer Hi, chutoyruff, The power specification of the Belkin WIZ017 is as follows: • Input: 100V - 240V AC • Output: 40W

  Answered 3 years ago by BelkinStaff

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the Output Power capacity? Does it have universal input voltage range (90V AC to 240V AC)?

Asked 3 years ago by Jigs.

• A:Answer Hi! The power specification of the Belkin WIZ017 is as follows: Input: 100V - 240V AC Output: 40W

  Answered 3 years ago by BelkinStaff

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow does this connect to the power source (I.e,. USB, USB-C, etc)?

Asked 3 years ago by KWil.

• A:Answer It has a regular plug in. No USB.

  Answered 3 years ago by MattNukeVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this work with iPhone 14 Pro Max

Asked 3 years ago by BarbK.

This question was asked about the related product: Belkin - MagSafe 3-in-1 Wireless Charging Stand - 2ND GEN with Faster Apple Watch Charging for iPhone 17, 16, 15, 14 & AirPods - White

• A:Answer Hi, BarbK. Yes, the Belkin WIZ017 is compatible and will work with the iPhone 14 Plus, iPhone 14 Pro Max, iPhone 14 Pro and iPhone 14.

  Answered 3 years ago by BelkinStaff

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill it still be magnetic with a phone case and charge at the advertised rate?

Asked 3 years ago by Me.

This question was asked about the related product: Belkin - MagSafe 3-in-1 Wireless Charging Stand - 2ND GEN with Faster Apple Watch Charging for iPhone 17, 16, 15, 14 & AirPods - White

• A:Answer Hi! The charger will only work with the official MagSafe cases and it shouldn’t affect the charging rate.

  Answered 3 years ago by BelkinStaff

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the vertical stand be folded down in any way for easier storage while traveling?

Asked 1 year ago by Roger2349.

• A:Answer No. The only part the moves is the phone MagSafe which can tilt a bit.

  Answered 1 year ago by ChrisFVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionwill this charge an Iphone SE?

Asked 1 year ago by Anonymous.

• A:Answer If the phone has a place to attacha magnetic charger, then it can.

  Answered 1 year ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this work with an iPhone 13 Pro Max?

Asked 1 year ago by Mac.

• A:Answer Yes

  Answered 1 year ago by BryanAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes either the phone MagSafe or Apple Watch charger tilt?

Asked 1 year ago by Cris.

This question was asked about the related product: Belkin - MagSafe 3-in-1 Wireless Charging Stand - 2ND GEN with Faster Apple Watch Charging for iPhone 17, 16, 15, 14 & AirPods - White

• A:Answer The phone side can tilt. The watch charger doesn’t move.

  Answered 1 year ago by ChrisF

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes phone case need to be removed before placing on charger?

Asked 1 year ago by charger.

This question was asked about the related product: Belkin - MagSafe 3-in-1 Wireless Charging Stand - 2ND GEN with Faster Apple Watch Charging for iPhone 17, 16, 15, 14 & AirPods - White

• A:Answer It chargers through the Apple cases I have on my phones.

  Answered 1 year ago by ChrisF

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the charging surfaces be adjusted so they are perpendicular to a nightstand? Or is the "angle of attack" fixed?

Asked 1 year ago by dave1013.

• A:Answer No, you can’t adjust the angle.

  Answered 1 year ago by BryanAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHi, I have the newest pair of Sony earbuds with the wireless charging case. Will this stand charge non-Apple earbuds?

Asked 2 years ago by Adam.

• A:Answer While it is possible to charge wireless headphones with the Belkin WIZ017, the base is designed for an AirPod case. They cannot guarantee compatibility with other brands of wireless headphones.

  Answered 1 year ago by KyleAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)