A:AnswerHi, Mar. We don't sell parts of the product but, send us more details at BelkinCares@belkin.com including the link to this post and, we'll take a look into your concern.
A:AnswerHi, Hil. Our Belkin F8J237 is only compatible to work with these devices: Apple Watch Sport, Apple Watch Edition, Apple Watch Nike+, Series 1, Series 2, Series 3, Series 4 models.
A:AnswerYes, the Lightning connector on the Belkin AW Powerhouse Charge Dock is capable of charing AirPods (it works with mine), but I don't know that I would recommend doing that as it isn't designed for that. You could snap/break the Lightning connector if you aren't careful.
A:AnswerI am dissatisfied for the same reason. Not easy to connect. I had purchased one that you lie your phone on but it wasn’t consistently charging the phone. It would start to charge and stop. I returned it and bought this one and I don’t like it and it wasn’t cheap. Return it, if not too late.