“Our unit had the spring, in the lid mechanism, fall apart. How do we exchange it, for a maunufacturer's 2 year warranty replacement? Bought June of 2019”
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Sensio Inc., "Bella" products, has the WORST warranty / replacement procedure..... EVER !! For a simple coffeemaker, I had to get a "reference number" to open a claim, then send pictures, and a scanned copy of my receipt, then answer further emails asking about why I needed/wanted a warranty replacement. STILL WAITING . . . . . . . Best Buy offered NO assistance, other than to pass-the-buck.
Sorry, there was a problem. Please try again later.Contact the company you should have info on warranty process with booklet that was included, make sure you print or have copy of receipt when you talk to them.
Sorry, there was a problem. Please try again later.Hello, thanks for reachin out. Sorry to hear that you have difficulty with our product. Kindly contact us and we’ll be happy to help. Either call us toll-free at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA team.
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