Questions & Answers

Name: Bella - Classics 12-Cup Coffee Maker - Chrome/Black
Brand: Bella
SKU: 4310327
Price: 39.99 USD
Rating: 4.4 (697 reviews)

Bella - Classics 12-Cup Coffee Maker - Chrome/Black

Model:: BLA14438; |
SKU:: 4310327

User rating, 4.4 out of 5 stars with 697 reviews.

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QuestionHow do I set the time and set the auto timer ?
Asked 6 years ago by Humdmama.
- Answer Setting the PROGRAM is a little tricky, because the same button is used to select a BOLD brew. Press and hold the PROG/BOLD button until the word PROG appears on the LCD display. The time should default to 1200am and be flashing. Within 15 seconds, press and select the desired brew time by pressing hours and minutes (note there is am and pm hours). When the correct time is selected, press the PROG/BOLD button again and it should beep, and the ring around the PROG/BOLD will light.
  Answered 6 years ago by PeterC
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QuestionOur unit had the spring, in the lid mechanism, fall apart. How do we exchange it, for a maunufacturer's 2 year warranty replacement? Bought June of 2019
Asked 6 years ago by hitech4me.
- Answer Sensio Inc., "Bella" products, has the WORST warranty / replacement procedure..... EVER !! For a simple coffeemaker, I had to get a "reference number" to open a claim, then send pictures, and a scanned copy of my receipt, then answer further emails asking about why I needed/wanted a warranty replacement. STILL WAITING . . . . . . . Best Buy offered NO assistance, other than to pass-the-buck.
  Answered 6 years ago by hitech4me
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QuestionHow long after it is on will it automatically shut off?
Asked 6 years ago by Trish.
- Answer Hello, thanks for reaching out. It has two hours warm auto shut off. Have a nice day. The BELLA Team.
  Answered 6 years ago by Bella Customer Service
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QuestionI am confused by the program/bold button. I have the same time set to brew everyday. How do it keep from changing the bold feature and only turn it to the program time?
Asked 6 years ago by JoeH.
- Answer Tap the program button twice. It will flash the program time and then it goes back to displaying the current time. If the blue light stays on that means you have done it correctly and it will brew at the time you set.
  Answered 6 years ago by Jame
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QuestionI just purchased this coffee pot in dec 2019..ive used it only maybe 4 times..today i go to start up some coffee and i fill it up. It only filled up maybe 6 cups. have 6 cups up in the coffee holder section that wont come down. How do i fix this?
Asked 5 years ago by Kevinpreno.
- Answer Seems defective, I have the same problem.
  Answered 4 years ago by Insevin
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QuestionWhere can I buy a replacement pot? My husband brok ours today. I’ve looked on amazon and couldn’t find one.
Asked 6 years ago by Brokepot.
- Answer Hello, thanks for reaching out. Kindly contact us and we’ll be happy to help. Either call us toll-free at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA team.
  Answered 6 years ago by Bella Customer Service
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QuestionDoes it keep coffee hot for about 2hrd
Asked 6 years ago by Den.
- Answer Yes it does. It shuts off after 2 hours.
  Answered 6 years ago by Jennn11
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QuestionDoes this work with Alexa?
Asked 6 years ago by Amy.
- Answer No
  Answered 6 years ago by Jennn11
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QuestionDose this coffe maker have a permanent filter ? Thank you
Asked 6 years ago by MrBass.
- Answer Yes it comes with a permanent filter.
  Answered 6 years ago by Jennn11
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QuestionThe coffee maker shuts down after 1 minute of brewing and the timer symbol shows up. How can I change it to 30 minutes so that it will brew?
Asked 6 years ago by Annoyed.
- Answer Something is wrong on the mainboard. Contact Bella.
  Answered 6 years ago by momcat1
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QuestionHow long is the coffee pot on before auto shut off shuts it off, 2 hrs or 4 hrs.
Asked 6 years ago by Bonnie.
- Answer Auto shutoff is 2 hours. This is industry standard, to ensure your coffee still tastes fresh. I had a little trouble getting used to that as well. If you need extra time, just turn the machine on again while the carafe is on the burner. You'll get an additional 2 hours from it. But for most of the time, you really do want to just make fresh at that point.
  Answered 6 years ago by momcat1
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QuestionCan you use paper filter and not use the reusable filter ?
Asked 6 years ago by Chuck.
- Answer Yes you can. Just get the cone shaped ones, available at the grocery store.
  Answered 6 years ago by momcat1
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Showing 1-12 of 12 questions

Questions & Answers

Bella - Classics 12-Cup Coffee Maker - Chrome/Black

Q: QuestionHow do I set the time and set the auto timer ?

Q: QuestionOur unit had the spring, in the lid mechanism, fall apart. How do we exchange it, for a maunufacturer's 2 year warranty replacement? Bought June of 2019

Q: QuestionHow long after it is on will it automatically shut off?

Q: QuestionI am confused by the program/bold button. I have the same time set to brew everyday. How do it keep from changing the bold feature and only turn it to the program time?

Q: QuestionI just purchased this coffee pot in dec 2019..ive used it only maybe 4 times..today i go to start up some coffee and i fill it up. It only filled up maybe 6 cups. have 6 cups up in the coffee holder section that wont come down. How do i fix this?

Q: QuestionWhere can I buy a replacement pot? My husband brok ours today. I’ve looked on amazon and couldn’t find one.

Q: QuestionDoes it keep coffee hot for about 2hrd

Q: QuestionDoes this work with Alexa?

Q: QuestionDose this coffe maker have a permanent filter ? Thank you

Q: QuestionThe coffee maker shuts down after 1 minute of brewing and the timer symbol shows up. How can I change it to 30 minutes so that it will brew?

Q: QuestionHow long is the coffee pot on before auto shut off shuts it off, 2 hrs or 4 hrs.

Q: QuestionCan you use paper filter and not use the reusable filter ?

Most-viewed items

QuestionHow do I set the time and set the auto timer ?

QuestionOur unit had the spring, in the lid mechanism, fall apart. How do we exchange it, for a maunufacturer's 2 year warranty replacement? Bought June of 2019

QuestionHow long after it is on will it automatically shut off?

QuestionI am confused by the program/bold button. I have the same time set to brew everyday. How do it keep from changing the bold feature and only turn it to the program time?

QuestionI just purchased this coffee pot in dec 2019..ive used it only maybe 4 times..today i go to start up some coffee and i fill it up. It only filled up maybe 6 cups. have 6 cups up in the coffee holder section that wont come down. How do i fix this?

QuestionWhere can I buy a replacement pot? My husband brok ours today. I’ve looked on amazon and couldn’t find one.

QuestionDoes it keep coffee hot for about 2hrd

QuestionDoes this work with Alexa?

QuestionDose this coffe maker have a permanent filter ? Thank you

QuestionThe coffee maker shuts down after 1 minute of brewing and the timer symbol shows up. How can I change it to 30 minutes so that it will brew?

QuestionHow long is the coffee pot on before auto shut off shuts it off, 2 hrs or 4 hrs.

QuestionCan you use paper filter and not use the reusable filter ?