A:AnswerHi there ! We really value your feedback, and we’re so sorry for the inconvenience. We want to do everything we can to help you out. Could you please send us more information at help@bellahousewares.com? Thanks so much! bella Customer Service
A:AnswerI can tell a slight but notable difference with lighter roast of coffee. The strong button enhances the taste to more of a dark roast flavor. I haven’t noticed so much of a difference if I start with a darker roast.
A:AnswerHello,
Thank you for reaching out
Kindly please reach out to help@bellahousewares.com and we will be happy to send you a carafe.
Thank You
BELLA Customer Service