“The plastic piece inside the bottom of the kettle appears to be melting when I boil water. First it was white plastic boiling up now it is burning and turning brown when boiling. Unsure what this tab is for and why it is doing this? Only used twice.”

1-3 of 3 Answers

• What plastic piece? I don’t have any plastic piece inside my kettle.

  Answered by James 3 years ago

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• Could it be a little rust from your water. Its likely of no consequence.

  Answered by MoraChris 4 years ago

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• Thanks for reaching out. Kindly contact us and we’ll be happy to help. Either call us toll-free at 1 866-832.4843 or email us at [email protected]. Have a great day. The BELLA Team.

  Answered by Bella Customer Service 4 years ago

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