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Questions & Answers

Your price for this item is $9.99
The comparable value price is $34.99
Page Showing 1-20 of 22 questions
  • QuestionWhat kind of devices does this wireless charger support?

    • Answer This wireless charger supports iPhone 15, iPhone 14, iPhone 13 and iPhone 12 series, Apple Watch, Samsung smartphone, Samsung smartwatch and more Qi devices.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the maximum wattage for fast charging on this device?

    • Answer The maximum wattage for fast charging on this device is 15W for Samsung smartphones.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this charger come with a cable?

    • Answer Yes, it comes with a 3.3 ft. USB-C cable.
    This question and answer was generated by AI based on customer and product data.
  • QuestionAre Best Buy essentials products designed to be easy to use?

    • Answer Yes, Best Buy essentials products are designed to make your life easier and do exactly what you need them to do.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the warranty on this Best Buy essentials wireless charger?

    • Answer This wireless charger is backed by a 1-year warranty for both parts and labor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs this wireless charger compatible with MagSafe?

    • Answer Yes, this charger is MagSafe compatible and supports magnetic wireless charging with iPhone 14, iPhone 13 and iPhone 12 series, AirPods 3 and AirPods Pro 2.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many devices can be charged simultaneously?

    • Answer This charger can charge 2 devices simultaneously.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWill this charger work with a Google Pixel 7 phone?

    Asked by Penny.

    • Answer Thank you for your question! Yes, the Best Buy essentials™ 2-in-1 15W Wireless Charger Kit is compatible with the Google Pixel 7. This charger supports a variety of Qi-enabled devices, including Google Pixel phones. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by BestBuyEssentialsSupport Team

  • QuestionDoes this charge at 15W with an iPhone? Also, is it MagSafe Compatible?

    Asked by Davis.

    • Answer no. 7.5W only.

      Answered by AxtraY

  • QuestionIt says it’ll work on the iPhone 15 but what about iPhone 16? ?

    Asked by mikey.

    • Answer Didn’t work on my iPhone 15.

      Answered by JCK2462

  • QuestionCan I plug this device into a 25w charger?

    Asked by SAMnyc.

    • Answer As long as the cable is compatible, it can plug in. However since the maximum power of 15W is listed, that's what you'll get.

      Answered by Skylance

  • QuestionThis is not charging my iphone? My Iwatch is charging? Is this device defective?

    Asked by Carol.

    • Answer Make sure that you have the phone in the right spot. Might seem obvious, but making sure it has power, and is seated properly are basic troubleshooting steps. Can you test your phone on another pad, and another one on this? This weeds possible solutions down. If it doesn't work for any device, but works for watch, might need to return/warranty it

      Answered by Skylance

  • QuestionWill this charger work with a Fitbit inspire watch?

    Asked by Penny.

    • Answer Hello Penny! The Best Buy essentials™ 2-in-1 15W Wireless Charger Kit (BE-MQ215W24) is designed to work with Qi-enabled devices, including iPhones, Samsung smartphones, and certain smartwatches like the Apple Watch and Samsung smartwatches. However, it does not specifically mention compatibility with Fitbit devices, including the Fitbit Inspire watch. Jeth | Insignia Support. https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820

      Answered by BestBuyEssentialsSupport Team

  • QuestionWill this work with a Galaxy S3?

    Asked by TomS.

    • Answer Galaxy S3 doesnt have wireless charging, so no

      Answered by AxtraY

  • QuestionThis wirk for a Galaxy S24?

    Asked by Anonymous.

    • Answer Thank you for your question! Yes, the Best Buy essentials™ - 2-in-1 15W Wireless Charger Kit with Watch Charger Holder is compatible with the Samsung Galaxy S24. This wireless charger kit is designed to work with a variety of Qi-compatible devices, including the Samsung Galaxy S24. You can simply place your Galaxy S24 on the charging pad to wirelessly charge it. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by BestBuyEssentialsSupport Team

  • QuestionWhy does my phone start charging then after a few minutes the light starts flashing and my phone stops charging. I have an iPhone 15. Have no issue with the watch charger

    Asked by Nathan.

    • Answer Hello! We’re sorry to hear you’re experiencing issues with your Best Buy essentials™ 2-in-1 15W Wireless Charger Kit. Here are a few potential reasons and solutions for the problem you’re facing with your iPhone 15: 1. Alignment: Ensure your iPhone is properly aligned on the charging pad. Misalignment can cause intermittent charging. 2. Case Interference: If your phone has a thick or metal case, it might interfere with the wireless charging process. Try removing the case to see if that resolves the issue. 3. Overheating: Wireless chargers can sometimes cause devices to overheat, leading to charging interruptions. Make sure the charger is in a well-ventilated area. 4. Charger Compatibility: Although the charger is compatible with the iPhone 15, there might be specific firmware or hardware issues. Ensure your phone’s software is up to date. 5. Charger Fault: There could be an issue with the charger itself. If possible, test with another wireless charger to see if the problem persists. If none of these solutions work, please contact our Best Buy essentials customer service team (1-866-597-8427) for further assistance or consider a replacement. We want to ensure you have a seamless charging experience. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by BestBuyEssentialsSupport Team

  • Questionwill this work on a pixel 6a?

    Asked by mike.

    • Answer Hi mike, thank you for reaching out to us. Unfortunately, pixel 6a is not compatible with Best Buy essentials - 2-in-1 15W Wireless Charger Kit with Watch Charger Holder for iPhone, Samsung and More Qi Devices - White. Pixel 6a doesn't have a wireless charger compatibility, it will only work with USB port. Gly | Best Buy Essentials Support | https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820

      Answered by BestBuyEssentialsSupport Team

  • QuestionWill this work on a fossil smart watch

    Asked by Anonymous.

    • Answer Hi, No, it will not. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 888-237-8289 for further assistance. Best Buy Essentials Products Nikki Please visit https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820

      Answered by BestBuyEssentialsSupport Team