Questions & Answers

Q: QuestionWhat is the maximum wattage for fast charging on this device?

• A:Answer The maximum wattage for fast charging on this device is 15W for Samsung smartphones.

Q: QuestionDoes this charger come with a cable?

• A:Answer Yes, it comes with a 3.3 ft. USB-C cable.

Q: QuestionAre Best Buy essentials products designed to be easy to use?

• A:Answer Yes, Best Buy essentials products are designed to make your life easier and do exactly what you need them to do.

Q: QuestionWhat is the warranty on this Best Buy essentials wireless charger?

• A:Answer This wireless charger is backed by a 1-year warranty for both parts and labor.

Q: QuestionIs this wireless charger compatible with MagSafe?

• A:Answer Yes, this charger is MagSafe compatible and supports magnetic wireless charging with iPhone 14, iPhone 13 and iPhone 12 series, AirPods 3 and AirPods Pro 2.

Q: QuestionHow many devices can be charged simultaneously?

• A:Answer This charger can charge 2 devices simultaneously.

Q: QuestionWill this charger work with a Google Pixel 7 phone?

Asked 1 year ago by Penny.

• A:Answer Thank you for your question! Yes, the Best Buy essentials™ 2-in-1 15W Wireless Charger Kit is compatible with the Google Pixel 7. This charger supports a variety of Qi-enabled devices, including Google Pixel phones. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by BestBuyEssentialsSupport Team

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Q: QuestionIs it compatible with iPhone 11

Asked 1 month ago by Herro.

• A:Answer Yes

  Answered 1 month ago by BarbaraRVerified Purchase

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Q: QuestionWill this charge the Google Pixel watch 1?

Asked 2 months ago by Anonymous.

Q: QuestionDoes this work with Samsung Galaxy Watch 8 classic?

Asked 2 months ago by Ozan.

Q: QuestionDoes this charge at 15W with an iPhone? Also, is it MagSafe Compatible?

Asked 5 months ago by Davis.

• A:Answer no. 7.5W only.

  Answered 4 months ago by AxtraYVerified Purchase

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Q: QuestionIt says it’ll work on the iPhone 15 but what about iPhone 16? ?

Asked 6 months ago by mikey.

• A:Answer Didn’t work on my iPhone 15.

  Answered 5 months ago by JCK2462Verified Purchase

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Q: QuestionIs it compatible with Pixel 6 and original Pixel watch?

Asked 7 months ago by Jassy.

Q: QuestionCan I plug this device into a 25w charger?

Asked 7 months ago by SAMnyc.

• A:Answer As long as the cable is compatible, it can plug in. However since the maximum power of 15W is listed, that's what you'll get.

  Answered 6 months ago by Skylance

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Q: QuestionWill this work with the Google Pixel Watch (1st Gen)?

Asked 7 months ago by Gio.

Q: QuestionThis is not charging my iphone? My Iwatch is charging? Is this device defective?

Asked 8 months ago by Carol.

• A:Answer Make sure that you have the phone in the right spot. Might seem obvious, but making sure it has power, and is seated properly are basic troubleshooting steps. Can you test your phone on another pad, and another one on this? This weeds possible solutions down. If it doesn't work for any device, but works for watch, might need to return/warranty it

  Answered 6 months ago by Skylance

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Q: QuestionWill this charger work with a Fitbit inspire watch?

Asked 1 year ago by Penny.

• A:Answer Hello Penny! The Best Buy essentials™ 2-in-1 15W Wireless Charger Kit (BE-MQ215W24) is designed to work with Qi-enabled devices, including iPhones, Samsung smartphones, and certain smartwatches like the Apple Watch and Samsung smartwatches. However, it does not specifically mention compatibility with Fitbit devices, including the Fitbit Inspire watch. Jeth | Insignia Support. https://www.bestbuy.com/site/best-buy-essentials-2-in-1-15w-wireless-charger-kit-with-watch-charger-holder-for-iphone-samsung-and-more-qi-devices-white/6552820.p?skuId=6552820

  Answered 1 year ago by BestBuyEssentialsSupport Team

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Q: QuestionWill this work with a Galaxy S3?

Asked 1 year ago by TomS.

• A:Answer Galaxy S3 doesnt have wireless charging, so no

  Answered 4 months ago by AxtraYVerified Purchase

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Q: QuestionThis wirk for a Galaxy S24?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your question! Yes, the Best Buy essentials™ - 2-in-1 15W Wireless Charger Kit with Watch Charger Holder is compatible with the Samsung Galaxy S24. This wireless charger kit is designed to work with a variety of Qi-compatible devices, including the Samsung Galaxy S24. You can simply place your Galaxy S24 on the charging pad to wirelessly charge it. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by BestBuyEssentialsSupport Team

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