Questions & Answers

Q: QuestionHow long is the cable included in this charging kit?

• A:Answer The included USB-C to USB-C cable is 5 feet long.

Q: QuestionDoes this charging kit come with a cable?

• A:Answer Yes, this charging kit includes a 5-foot USB-C to USB-C cable.

Q: QuestionIs this charging kit compatible with Apple devices?

• A:Answer Yes, this charging kit is compatible with Apple and Samsung smartphones and tablets, as well as other USB-C devices.

Q: QuestionWhat is the wattage of this charging kit?

• A:Answer This charging kit has a wattage of 20 watts.

Q: QuestionCan one individual port supply all 20 watts?

Asked 1 year ago by dude.

• A:Answer The answer above conflits with what's printed on the case of the charger. 20W is only possible through the USB-C connection; only 2.4 amps can be drawn through the USB-A port (or only 12W).

  Answered 6 months ago by Anonymous

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this work with a Samsung A15G phone

Asked 1 year ago by nan5.

• A:Answer Hi nan5! Yes, the Best Buy essentials™ 20W Dual-Port Wall Charging Kit (BE-MW220CA1W24B) is compatible with the Samsung A15G phone. This charger supports USB-C devices, including various Samsung smartphones. Jeth | Best Buy essentials.Support. https://www.bestbuy.com/site/best-buy-essentials-20w-dual-port-wall-charging-kit-for-usb-c-smartphones-tablets-and-more-2-pack-white/6578629.p?skuId=6578629

  Answered 1 year ago by BestBuyEssentialsSupport Team

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the output voltage 5 VDC?

Asked 3 months ago by CuriousMind.

• A:Answer Yes, that is the expectation

  Answered 3 months ago by LyleBVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs the usb c cable the charge and sync cable to transfer data?

Asked 5 months ago by alexhapply.

• A:Answer Yes

  Answered 5 months ago by AaronWVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan both USB A & C ports be used simultaneously to charge 2 devices? If yes, does each device get 10 watts? Or does the device that plugged in first get more power?

Asked 10 months ago by Techbuddy.

• A:Answer Hi Techbuddy, Yes, you can use both the USB-A and USB-C ports simultaneously to charge two devices with the Best Buy essentials™ 20W Dual-Port Wall Charging Kit. When both ports are in use, the total power output is shared between the two devices. Each device will receive up to 10 watts of power, ensuring efficient charging for both. If you have any more questions, feel free to ask!

  Answered 8 months ago by BestBuyEssentialsSupport Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this dual port a Fast Charger or Regular??

Asked 11 months ago by KapriW.

• A:Answer Hi there! Thank you for your inquiry. The Best Buy Essentials 20W Dual-Port Wall Charging Kit is considered a fast charger. While it's not the absolute fastest charger on the market, the 20W output is significantly faster than standard chargers and will provide a noticeable boost to your charging speed, especially for devices that support fast charging. If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 11 months ago by BestBuyEssentialsSupport Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWill this work with Google Pixel Pro 7 phones?

Asked 1 year ago by VickiB.

• A:Answer Hi Vicki26! Yes, the Best Buy essentials™ 20W Dual-Port Wall Charging Kit (BE-MW220CA1W24B) is compatible with Google Pixel 7 Pro phones. This charger supports USB-C devices, including the Pixel 7 Pro, and provides up to 20W of power for fast charging. Jeth | Best Buy essentials. Support. https://www.bestbuy.com/site/best-buy-essentials-20w-dual-port-wall-charging-kit-for-usb-c-smartphones-tablets-and-more-2-pack-white/6578629.p?skuId=6578629

  Answered 1 year ago by BestBuyEssentialsSupport Team

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestioniPhone 17 charger

Asked 4 days ago by Anonymous.

Q: QuestionWhy won't this let me leave a review? The product doesn't work at all because the usb does not allow the connector to go all the way in. It doesn't even make enough of a connection to charge.

Asked 1 week ago by KateS.

Q: QuestionWhat is the max wattage available to the usb a and c port when charging two devices at the same time? Thanks.

Asked 2 weeks ago by swift.

• A:Answer 20w

  Answered 2 weeks ago by LopezVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the plug fold in to make the charger more compact when packing it for travel?

Asked 1 month ago by Anonymous.

• A:Answer No. But it is small enough to be easy to pack.

  Answered 1 month ago by AndrewNVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I charge an older device using the USB-A port if I use my own USB-A to microUSB cable or USB-A to lightning cable?

Asked 1 month ago by JB.

Q: QuestionIs this usb c charger compatible with iPhone 16

Asked 1 month ago by Ms.

• A:Answer Yes it works just fine with the 16

  Answered 1 month ago by thatguy1234547Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it work for iPhone 11 Pro Max??

Asked 1 month ago by Anonymous.

Q: QuestionIs this charger compatible with an Apple 13 Pro?

Asked 1 month ago by Peter.