“I’ve bought two of these devices and there is power going from the computer to the device, but the computer isn’t recognizing any movement from my mouse or taking input from my keyboard. Can you send the link to download the device driver?”
Answer This Question
1-1 of 1 Answer
Hi DeviceDriver! I'm sorry to hear that you're having trouble with your devices. Since the issue seems to be related to drivers, it's best to contact customer care at 1-888-237-8289 for further assistance. They may be able to provide you with the necessary driver download link or help troubleshoot the issue. JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-7-port-usb-2-0-hub-black/6453993.p?skuId=6453993
Sorry, there was a problem. Please try again later.