Questions & Answers

Q: QuestionWho builds Best Buy essentials products?

• A:Answer Best Buy essentials products are built and backed by Best Buy.

Q: QuestionAre Best Buy essentials products reliable?

• A:Answer The video captions state that Best Buy essentials products are honest, safe, and reliable computer accessories.

Q: QuestionCan I mount this antenna on the wall?

• A:Answer Yes, it can be mounted on the wall or placed on a tabletop using the included stand.

Q: QuestionWhat is the maximum reception range of this antenna?

• A:Answer This antenna has a reception range of up to 50 miles, but this may vary depending on environmental and geographic factors.

Q: QuestionDoes this antenna come with a coaxial cable?

• A:Answer It comes with an 8 ft. coaxial cable for easy routing.

Q: QuestionWhy are Best Buy essentials products designed?

• A:Answer As mentioned in the video, Best Buy essentials products are designed to make your life easier.

Q: QuestionHow difficult is it to install and program an HD indoor antenna?

Asked 2 years ago by Tarz.

• A:Answer Very easy to install and no programming needed. It will just start picking up channels as you cycle through the channel up button and it finds a signal.

  Answered 2 years ago by WayneS

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Q: QuestionHow long are the cables that come with this?

Asked 2 years ago by Celi.

• A:Answer 8 feet from t.v. to antenna plus a short cord to plug into t.v. making it about 6 inches longer. Cord for outlet is about 4 feet.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionLooking for an indoor antenna to get local channels. Was told by Dish to connect it to the back of the Dish Hopper where the little plastic antenna is. Will this work? No sense in paying $12 a month for local channels if this will do the job.

Asked 2 years ago by upnorthwi.

• A:Answer I live in North NJ and get all local channels and then some. I used to buy the cheaper ones and did not get all local channels.

  Answered 1 year ago by NYCrussVerified Purchase

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Q: QuestionLast my Manuel. Need quick setup help

Asked 2 years ago by Memorylapse.

• A:Answer Super easy. Just screw in the coaxial connector to your TV and plug the antenna into the wall. Cycle through your channels with the up button on your TV remote and it starts picking up every local channel it finds a signal for. So many more than I ever realized were available too.

  Answered 2 years ago by WayneS

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Q: QuestionCan antenna be extended to attic 25 feet away from tv?

Asked 10 months ago by Tupper.

• A:Answer Yes, you can extend the Best Buy essentials™ Amplified Ultra-Thin Indoor HDTV Antenna to your attic, 25 feet away from your TV, by using a coaxial extension cable. Make sure to use a high-quality RG6 coaxial cable to maintain signal strength over the extended distance. If you have any other questions or need further assistance, feel free to ask! - Mae | BestBuy Essential Support

  Answered 10 months ago by BestBuyEssentialsSupport Team

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Q: QuestionCan you remove the amplification option?

Asked 10 months ago by Jenni.

• A:Answer Thank you for your question! The amplification option on the Best Buy essentials™ Amplified Ultra-Thin Indoor HDTV Antenna is built-in and cannot be removed. However, you can choose not to use the amplifier by simply not connecting the power adapter that comes with it. This way, the antenna will function as a regular, non-amplified antenna. If you have any other questions, feel free to ask! - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 10 months ago by BestBuyEssentialsSupport Team

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Q: QuestionCan I extend the coaxial cable for 6’

Asked 1 year ago by Duke.

• A:Answer Yes you can. You will need the proper extension coax though. I believe it's 75 ohm RG-11.

  Answered 1 month ago by user231219Verified Purchase

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Q: QuestionI live in Marfa Texas would it work here its a rural area

Asked 1 year ago by Diane.

• A:Answer Check DTV reception maps online. If they're green you're good to go. The FCC has a website for it.

  Answered 1 year ago by LaloVerified Purchase

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Q: QuestionIs the antenna cable hard-wired into the antenna, or is it separate? I would like to use my existing long cable and not be limited to a permanently attached one.

Asked 2 years ago by MNmom.

• A:Answer The cable is hard wired, but you can probably tie it in to yours with an adapter from Home Depot.

  Answered 2 years ago by GK65Verified Purchase

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Q: QuestionCan I get espn or nfl network

Asked 2 years ago by DavidwM.

• A:Answer No. Those are cable/ streaming channels

  Answered 1 year ago by MyOpinionVerified Purchase

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Q: QuestionIs this a significant improvement over the 19.99 model? I purchased that model and can pick up NBC, ABC, and PBS but cannot get Fox or CBS. Would this antenna be likely to scan those two channels if the 19.99 model did not?

Asked 2 years ago by MHbicyclist.

• A:Answer I'm not sure if it would be any better because I've always had trouble here where I live with getting ABC with a previous rooftop antenna. This antenna still does not pick up ABC. I'm sure this is because there is a hill/mountain between the ABC tower and where I live.

  Answered 2 years ago by DaynaVerified Purchase

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Q: QuestionIs this prouct multidirectional?

Asked 2 years ago by ljb.

• A:Answer Supposedly omnidirectional but benefits from orienting the flat toward the source.

  Answered 1 year ago by MyOpinionVerified Purchase

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Q: QuestionWith a new TV I need to mount the antenna on the wall instead of the cabinet top. But, my antenna(purchased in September) lacks holes in the corner. Can I put a hole in the top 2 corners without damaging the antenna?

Asked 2 years ago by lawlibrarian.

• A:Answer What about using Velcro or a 3m command strip product or duct tape. I wouldn’t put holes in it.

  Answered 2 years ago by Anonymous

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