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Questions & Answers

Page Showing 41-60 of 152 questions
  • QuestionHow much is the cost of GeekService program

    Asked by Sully.

    • Answer $245

      Answered by BARBARA

  • QuestionI want to cancel my membership abd refund my latest charge. I dont want to call and wait on hold. This should be an option readily available not hidden away.

    Asked by Anonymous.

    • Answer Cancel

      Answered by Anonymous

  • QuestionCool

    Asked by DavidD.

    • Answer We're glad you like it. Should you have any questions, please contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review. Our support team would love the opportunity to learn more and assist!

      Answered by Memberships Expert Team

  • QuestionHow to pay my best buy plus

    Asked by GailB.

    • Answer Hello, Thank you for your review. It's important to know how to manager your My Best Buy Plus account and payments. If you need assistance with that, please reach out to our team on social media for guidance. They can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).

      Answered by Memberships Expert Team

  • QuestionHow CANCEL membership?

    Asked by Sparky.

    • Answer Hello. We are sorry to hear that you are unhappy with your membership. Customers wanting to cancel their membership may do so in a couple of ways. You can reach out to our Customer Care line at (888) BEST BUY or (888) 237-8289. You can also reach out to our team on social media for assistance. We can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). We look forward to assisting you.

      Answered by Memberships Expert Team

  • QuestionPurchased my Best Buy in store. How sync up with the app

    Asked by Bear.

    • Answer Hi, Bear. That's a great question. If you log into the app using the same email address associated with your My Best Buy Plus™ membership, it should automatically show your benefits and purchase history. If you need any assistance with this though, feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy).

      Answered by Memberships Expert Team

  • QuestionWondering if our yearly fee of $29 has been cancelled

    Asked by Auggie.

    • Answer No

      Answered by ROBERT

  • QuestionHow to cancel the yearly membership

    Asked by Anonymous.

    • Answer Go to your "Account" in the top right of the screen and select Memberships and Subscriptions and your MY Best Buy Plus Membership will show. Select it and at the bottom left of the page, you can click on "Cancel Membership".

      Answered by IainL

  • QuestionHow to cancel my membership

    Asked by Auggie.

    • Answer Hi there! We never want to see you go, but we've made cancelling your My Best Buy Plus membership as simple as possible. To cancel your My Best Buy Plus membership, you can manage your subscriptions online by logging into your account, calling 1-888-237-8289, or cancel in person at any Best Buy store. Thanks!

      Answered by Memberships Expert Team

  • QuestionHow can I delete / cancel my membership online?

    Asked by Membership.

    • Answer Why would you cancel your'e Best Buy app and membership? So many products in the store that it can be used on. The yearly app is great, let it ride for the year and see all the deals in the store. If you cancelled already... then at the end of the year it will auto delete and you will not have to pay for it. For now enjoy the surprise deals you might find. Keep your receipt, as it does have the info on it needed to cancel.

      Answered by TANIAT

  • QuestionHow to cancel membership

    Asked by Anonymous.

    • Answer We're sad to hear you're not happy with your My Best Buy Plus™ membership. The benefits available to you include exclusive member prices on thousands of items as well as access to sales, events and products, free 2-day shipping, and an extended 60-day return window on most products! For more information and support, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can cancel your membership and receive a prorated refund by calling that number or by managing subscriptions on your BestBuy.com account.

      Answered by Memberships Expert Team

  • QuestionHow do I know if something is a price match on an item that I purchased?

    Asked by LoisL.

    • Answer A price match is in the yearly app. And every store cannot be as low as everyone would like. The apps make it easier to locate more items that are popular for the year. As time goes on everything is depreciated in value. So you cannot compare used items from online stores to brand new products in the stores.

      Answered by TANIAT

  • QuestionDoes this membership allow me to the geek squad?

    Asked by Anonymous.

    • Answer The geek squad are techs that can answer numerous questions, in order for the geek squad to fix an item the cost depends on what they need to fix.

      Answered by TANIAT

  • QuestionHow do I cancel this membership?

    Asked by C.

    • Answer I ALREADY PAID FOR A ANNUAL PLAN. HOW DO I CANCEL THIS $29.99 PLAN>

      Answered by Anonymous

  • QuestionI want to cancel my membership

    Asked by Heleng.

    • Answer Why would you cancel your'e Best Buy app and membership? So many products in the store that it can be used on. The yearly app is great, let it ride for the year and see all the deals in the store. If you cancelled already... then at the end of the year it will auto delete and you will not have to pay for it. For now enjoy the surprise deals you might find. Keep your receipt as it does have your info on it to cancel.

      Answered by TANIAT

  • QuestionI want to cancel

    Asked by Mary.

    • Answer my experience regarding the My Best Buy Plus™ membership: Lack of Preferential Treatment: A loyalty program should inherently engage the customer and offer distinct preferences on both products and services—including dedicated support. The current membership fails to provide any meaningful preference or elite status. Stripped-Down Support: Critical perks like priority customer service and technical support are locked behind a much more expensive tier ($179/year). As a paying member of this tier, you are treated exactly like a non-paying customer, left to wait in standard queues even when dealing with major delivery and installation issues (like a broken oven display on day one). Poor Value Proposition: The program behaves more like a paid coupon book for occasional discounts rather than a true loyalty experience. It completely misses the mark on making a customer feel valued or supported when something goes wrong, making the annual fee unjustifiable.

      Answered by AlejandroAvila

  • QuestionCAN I RE INSTATE MY MEMBERSHIP ?

    Asked by TOONIE.

    • Answer Sure Threw the app

      Answered by MIROSLAVB

  • QuestionCancel my membership

    Asked by Sully.

    • Answer In the app you can wasy cancelled the membership

      Answered by MIROSLAVB

  • QuestionHow to cancel this member

    Asked by Anonymous.

    • Answer Contact 800) Geek Squad to cancel

      Answered by Shawanda

  • QuestionI bought at TV on sale 1 month ago and now the price is is $100 less. Can I get the $100 back

    Asked by Paul.

    • Answer As long as it is within the return period, yes. They will give you the price difference.

      Answered by Nyon