A:AnswerIf you are looking at cancelling your My Best Buy Total membership, you can give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289, and they can help cancel your membership. Please know that any Best Buy Protection plans that you have would also be cancelled, as those require an active My Best Buy membership to stay active.
A:AnswerNo. My Best Buy Total does not include installation services. Most Ring cameras are wireless. Some Ring doorbells are wired, but all of those services would cost money.
A:AnswerWe currently only offer My Best Buy Plus and My Best Buy Total. My Best Buy Total offers 20% discount on repair services as well as many reduced or no-cost computer software support options. You do not need appliances or TVs to be able to take advantage of the benefits of My Best Buy Total.
A:AnswerMy Best Buy Total does not include free delivery or haul aways. We currently offer free delivery on appliance purchases $399 or more. Haul aways are not included in the free delivery. If you want an old appliance hauled away, it will cost $59.99, as long as we are bringing out a new product. If you are just interested in us coming out to haul away an item, it's $199.99.
A:AnswerInstallation is not included with My Best Buy Total. Standard TV Connect & Mounting is $249.99, plus all of the necessary equipment. If you want your soundbar mounted on the wall and connected, that would be an additional $69.99.
A:AnswerWhile we cannot answer this question here, I would recommend calling in to 1 (888) BEST-BUY or 1 (888) 237-8289 and they would be able to give you any information regarding your My Best Buy Total membership.
A:AnswerDon’t quote me but I would say yes if you didn’t used to a year or if you just bought it I think it comes with a free installation. Don’t call me.
A:AnswerInstallation is not included in My Best Buy Total, but there are free installation offers with the purchase of specific brands or models. When looking at the microwave on BestBuy.com, you would see that on the product page if installation is free/included.
A:AnswerWe are able to send out a Geek Squad Agent to your home. It depends on the problem that you are having for how much the service would be. I would recommend giving us a call at 1 (800) GEEKSQUAD or 1 (800) 433-5778 and they would be able to give you more accurate pricing on sending out an Agent to your home.
A:AnswerIf you have your My Best Buy Total membership, you'd get 2 years of AppleCare+ included with an active My Best Buy Total membership, so you would not need to buy any additional coverage, and you would actually not be able to. AppleCare+ does not stack. After the included 2 years is up, you are sent an email asking if you'd like to continue with coverage, and you'd need to pay for that additional coverage yourself. If you have any questions, please feel free to visit www.bestbuy.com/total or give us a call at 1 (888) BEST-BUY or 1 (888) 237-8289.
