A:Answer If your Best Buy Totaltech was active, at the time of purchase, you should have 24 months of protection on your Keurig. Best Buy Totaltech will not retroactively go back to previous purchases and will only apply to purchases made while the plan is active. If you have other questions, we are happy to help, give us a call 24/7/365 at 1-888-BESTBUY (1-888-237-8289).