A:AnswerThank you for being a Best Buy Total Tech member. Window air conditioners are installed under your membership as long as the purchase and installation are included on the same sale/receipt. If you have an existing unit that you need assistance with, you will get a 20% discount on the installation labor. Please call 1-888-BESTBUY (1-888-237-8289), 24/7/365, and one of our friendly phone agents can assist you with getting an appointment set up.
A:AnswerYou can certainly purchase My Best Buy Total for another person. If you know their phone number, or email on their account you can purchase this in store, or provide a Gift Card for the My Best Buy Total membership for them to add it to their account on their own. If you need further support please reach out to us on any of our social media profiles below.
Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy)
A:AnswerTheres a box to un-check in the BB app but sometimes it doesnt work (they told.me its a glitch). I recommend calling BB cutomer service, if they say they cant help, ask to be forwarded to the escalation department. They'll cancel your renewal and provide a pro-rated refund.
Good luck.
A:AnswerYour My Best Buy Total membership provides you with 24/7 access to the Geek Squad for computer services in-store, online, or on the phone. You do receive a discount on any in-home services. We would be happy to partner with you and review these concerns together and help make sure you get the support you need. Please feel free to send us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can help.
A:AnswerYour Best Buy Total membership does not include any VPN software by default. We would be happy to connect with you and review any potential discounts that are available on this software through your membership. Please feel free to send us a private message on Facebook (https://facebook.com/BestBuy), Twitter/X (https://twitter.com/BestBuySupport), or Instagram (https://instagram.com/BestBuy), so we can look into this.
A:AnswerBy the time I joined, I had long since spent $179 on various services for this laptop. And the warranty had long since been gone. So for me, it's been the best decision.
A local computer guy told me my Dell couldn't be upgraded and that I needed to buy another laptop.
Ironically, he just happened to have one ready to go. I did purchase it and hated it. I asked him to return my Dell, and luckily, it was within 24 hours, so he returned it.
The Geek Squad has now updated and upgraded it and put the correct Virus/malware protection on it. On top of that, they said when I get my new phone in, to bring it and the little laptop out, and they will add the protection to all of them, Free of Charge! can't beat that!
