“I thought total tech coverage was fir two years? Why am I being billed again this year?”
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Hey there fellow member, I understand your confusion. Totaltech is a yearly membership, so you should only be billed once per year. However, there are a few possible reasons why you might be billed again this year: Your membership may have auto-renewed. Totaltech automatically renews each year unless you cancel before your renewal date. You may have made a purchase that is not covered by Totaltech. Not all products are covered by Totaltech, such as used products and products purchased from other retailers. You may have been charged for an additional service. Totaltech also offers other services, such as in-home installation and Geek Squad appointments. If you purchased one of these services, you may have been charged separately. If you're not sure why you were billed again, you can contact Best Buy customer service for assistance. They can review your account and help you determine the cause of the charge. Here are some tips to avoid being billed for Totaltech again: Make sure to cancel your membership before your renewal date if you no longer want it. Review the terms and conditions of Totaltech carefully before making a purchase to make sure that the product you're buying is covered. Be aware of any additional services that you may be charged for, such as in-home installation and Geek Squad appointments. I hope this info helps to clear up your thoughts!
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