“The arms on my Bestier cross-legged chair have locked into an upright position and won't go down. I have called Bestier customer service, but they are looking on YouTube.”
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Dear CMosley, We are so sorry for the inconvenience caused. If you need to adjust the position of the arms, please pull the armrest inwards slightly, then adjust it downwards. This will easily adjust its position. You can also refer to the video on our product page for instructions. If you still don't know how to do, please email us at [email protected]. Our staff will assist you to fix the issue. We appreciate your understanding.
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