Questions & Answers

Q: QuestionWhat operating systems are compatible with this software?

• A:Answer This software is compatible with Windows operating systems.

Q: QuestionDoes this software provide real-time protection?

• A:Answer Yes, this software offers real-time protection against online threats.

Q: QuestionHow many devices does this subscription support?

• A:Answer This subscription supports three devices.

Q: QuestionIs email security included in this antivirus software?

• A:Answer Yes, this antivirus software includes email security features.

Q: QuestionWe've been using BD AV+ (3 years, 3 devices) and need to renew. Our devices are a desktop my wife and I share and 2 laptops for 2 daughters (students). The specs here license only 1 user -- would that be me as admin, or do we have too many users?

Asked 5 years ago by MC.

• A:Answer Hi MC, From the description of your devices, AV 3 year, 3 device will be sufficient. In this scenario, 1 user would be the admin and all 3 of the devices would be protected under the admin account. Please let us know if you have any other questions. Best, The Bitdefender Team

  Answered 5 years ago by Bitdefender Expert

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Q: QuestionIs Bitdefender for 3 devices for 2years and $49.99is secure for online banking and shopping online too?

Asked 1 year ago by Simpson.

Q: QuestionBitdefender from $49.99 2 years -3 device is good for on line banking ans on line shopping sefure?

Asked 1 year ago by Simpson.

Q: Questiondoes this version include VPN?

Asked 3 years ago by GabeLara.

• A:Answer Yes

  Answered 3 years ago by NikkiVerified Purchase

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Q: QuestionI'm looking at buying ... BitDefender - Antivirus Plus (3-Device) (2-Year Subscription) - Windows [Digital] I see in your ad that it costs $19.99 for 1 year. and $89.99 for 2 years? Question: Witch one is the better deal? Paul

Asked 4 years ago by Tailspin.

• A:Answer 19.99 for 2 yrs.

  Answered 3 years ago by NikkiVerified Purchase

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Q: Questiondoes bitdefender protect tv`s

Asked 4 years ago by chuck.

• A:Answer Have no idea. Call Bitdefender. Great company and they will get on the phone

  Answered 3 years ago by NikkiVerified Purchase

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Q: QuestionIs the latest version of bitdefender?

Asked 4 years ago by Amy.

• A:Answer This is a subscription based software so as long as you're subscribed then you'll always have the latest version.

  Answered 4 years ago by HBCUgrad13

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Q: QuestionJust installed bitdefender antivirus- digital version. Noticed on Bitdefender ‘device details’ page that Shenzhen Century Xinyang Technology Co. is Vendor - I’m wondering what the relationship is between Bitdefender & the Shenzen co.& backdoor risk?

Asked 4 years ago by Anonymous.

• A:Answer Hi, In the Device Details page, you see information about your device and its components. If you are seeing Shenzhen Century Xinyang Technology Co., it means your computer or components were manufactured by Shenzhen Century Xinyang Technology Co. There is no relation between Shenzhen Century Xinyang Technology Co. and Bitdefender. Please let us know if you have any other questions. Best, The Bitdefender Team

  Answered 4 years ago by Bitdefender Expert

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Q: QuestionI already have a subscription to Bitdefender Antivirus Plus. If I buy your Bitdefender Antivirus Plus for 3 computers, for 2 years, will the subscription be added on to my current subscription, extending its remaining time by two years? thanks

Asked 5 years ago by jakesbar.

• A:Answer Hi Jakesbar, If the product is the exact same edition (Antivirus Plus 3 Device, 2 year Subscription) then yes, it will extend your current subscription by two years. However, if it is not the exact same edition, we recommend that you activate the new subscription a day or two before your current subscription ends. The new subscription starts once you activate the product (not when it is purchased) and all of our products automatically upgrade to the latest edition. Please let us know if you have any other questions. Best, The Bitdefender Team

  Answered 2 years ago by Bitdefender Expert

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