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Has it ever come apart? If it has then it’s possibly something you put in to it. Make sure to remove those O rings in the lid and base every couple of uses for deep cleaning.
Sorry, there was a problem. Please try again later.Hi Chels, Thank you for reaching out. We're so sorry to hear your BlendJet from BestBuy seems to be giving you a difficult time but we're here to help. Sometimes this can happen if it's put on a bit too tightly, or the threads don’t line up quite right. If you run the part that is stuck under a bit of hot water and then lightly tap it against your counter that should help loosen things up enough so you can take the jar off. Hope this does the trick but if you still need help, just let us know. We're always happy to help and available at [email protected] Happy Blending! The BlendJet Team
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