Questions & Answers

Q: QuestionIs this dishwasher Energy Star certified?

• A:Answer Yes, this dishwasher is Energy Star Certified.

Q: QuestionWhat is the noise level of this dishwasher?

• A:Answer This dishwasher operates at a very quiet 44 dBA.

Q: QuestionHow much water does this dishwasher use per cycle?

• A:Answer This dishwasher uses 3.2 gallons of water per cycle.

Q: QuestionDoes this Bosch dishwasher have a third rack?

• A:Answer Yes, this dishwasher has a flexible third rack that can be adjusted to fit larger items.

Q: QuestionHow does the PrecisionWash feature work?

• A:Answer The PrecisionWash feature uses intelligent sensors to scan and check the progress of dishes throughout the cycle, adjusting as needed for a smarter clean.

Q: QuestionWhat is the capacity of this dishwasher?

• A:Answer This dishwasher has a place setting capacity of 16.

Q: QuestionWhat is the drying method used in this dishwasher?

• A:Answer This dishwasher uses a heated drying method.

Q: QuestionWhat is the difference between the Bosch 300 and 500 series?

Asked 2 years ago by djh2018.

• A:Answer Hi DJ, thanks for your question and interest in Bosch dishwashers! One of the most notable differences between the 300 and 500 series is the additional AutoAir® drying feature included with the 500 Series models. This will automatically open the door at the end of the cycle to let moisture escape and fresh air in for drier dishes. Other differences include the silence rating: 300 Series – 46 dBA, 500 Series – 44 dBA, and the 300 Series models have a Standard 3rd Rack versus the Flexible 3rd rack in the 500 Series. The Standard 3rd Rack provides the perfect space for items such as flatware, large utensils, or measuring cups. With the Flexible 3rd Rack, expandable wings easily lower to accommodate more of your deeper items, while adjustable tines let you customize the rack’s loading space to fit awkward or bulky items. The door handle designs differ between these series as well. If you have additional questions, please connect with our customer care team at 1-800-944-2904 for real-time assistance. Thank you for considering Bosch!

  Answered 2 years ago by BoschAppliancesUSA

  
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Q: QuestionDoes this Dishwasher come with a power cord or a Bosch junction box? the description says no power cord, the picture shows a power cord attached to the washer. and i few installation video's i see show it come with both.

Asked 2 years ago by D34dBodyMan.

• A:Answer Comes with plug-in power cord.

  Answered 2 years ago by JamesGVerified Purchase

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Q: QuestionThe website is adding an installation kit for $34.99. Do I need this or does the dishwasher include all installation parts?

Asked 1 year ago by Anonymous.

• A:Answer The Bosch dishwasher does not come with every thing you need to install it. It comes with an electrical cord with a standard plug on one end and with a proprietary connector on the washer end, the drain to the sink (or more specifically a disposal) and the parts needed for physically installing the machine. It still requires the plumbing for the hot water line. The useful parts that the Best Buy kit provides are a brass angled connector which connects to a "hose connector" on the back of the washer and a braided stainless hose to connect to your plumbing. The "hose connector" is the same size and thread pattern as a garden hose. You need a 90 degree fitting since the washer's inlet is perpendicular to the back of the machine and nearly all installations will require the water hose to turn 90 degrees for clearance with the wall behind the washer. The stainless hose attaches to the brass fitting and may or may not have the correct fitting to attach to your home plumbing. I had to add an adapter for mine. If you have a good source for plumbing parts nearby, you probably could duplicate the kit locally.

  Answered 1 year ago by JohnQPublicVerified Purchase

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Q: QuestionDoes the model SHP65CM5N have a light to let you know if it's running or has finished the cycle?

Asked 2 years ago by Susan.

• A:Answer Yes. Small Red light shines on floor. And door pops open a little when done as well as light goes off. We love it.

  Answered 2 years ago by PamelaNVerified Purchase

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Q: QuestionWhat is the difference between this Bosch 500 (Model:SHP65CM5N SKU:6542974), which Bestbuy is currently selling for $989.99, and the other Bosch 500 (Model:SHPM65Z55N SKU:6360648), which Bestbuy is currently selling for $769.99?

Asked 1 year ago by DishwasherSeeking.

• A:Answer Hi DishwasherSeeking, thanks for your question and interest in Bosch dishwashers. The previous model, SHPM65Z55N, has been discontinued and replaced by the newer and improved model, SHP65CM5N. One notable difference is that the SHP65CM5N is a smart dishwasher, offering convenient wifi capabilities that allow for remote operation. On the other hand, the SHPM65Z55N lacks this advanced feature. Additionally, the SHP65CM5N boasts an Anti-Fingerprint Finish, providing a sleek and clean appearance, whereas the SHPM65Z55N does not offer this feature.

  Answered 1 year ago by BoschAppliancesUSA

  
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Q: QuestionHi, What is the length of the drain hose included with this model?

Asked 1 week ago by JimK.

• A:Answer Great question! The drain hose included with this dishwasher is 7.79 feet long. If you need a longer hose, an extension kit (SGZ1010UC) is available, which adds an extra 6.4 feet.

  Answered 1 week ago by BoschAppliancesUSA

  
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Q: QuestionHow long is the Smart Cycle?

Asked 1 year ago by Anonymous.

• A:Answer Hi and thanks for your interest in the SHP65CM5N. The SHP65CM5N features an Auto wash cycle that that is optimized by sensors and can adjust the wash time according, on average the cycle time value is 1:45 - 2:09.

  Answered 1 year ago by BoschAppliancesUSA

  
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Q: QuestionDoes price include installation and removal?

Asked 1 year ago by Anonymous.

• A:Answer Maybe, depends on the offer. When I bought mine, it did not.

  Answered 1 year ago by CharlesGVerified Purchase

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Q: QuestionWhat are the delay start times? I could set my old one at 9pm to start at 5:00 am the next day so I could empty it when I got up in the morning before I had to leave for work.

Asked 1 year ago by kt.

• A:Answer Hi kt, thanks for your question and interest in model #SHP65CM5N. The Delay Start feature, which is available through the HomeConnect App, allows you to delay the start of the cycle for up to 24 hours. This feature lets you choose the number of hours after which the cycle should begin.

  Answered 1 year ago by BoschAppliancesUSA

  
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Q: QuestionIs the Stainless Steel option for 2023 smudgeless?

Asked 2 years ago by Trev.

• A:Answer Hi Trev, thank you for your question. Bosch utilizes a finger print resistant stainless steel. Thank you!

  Answered 2 years ago by BoschAppliancesUSA

  
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Q: QuestionPurchased Bosch SHP65CM6N/27 a month ago and been very disappointed. It does not seem to get the dishes clean. Is there a way to tell if the heater inside is working to heat the water while washing? Coffee and tea stains remain in cups

Asked 6 days ago by Dkmarshland.

• A:Answer Hi, thank you for your question. We encourage you to connect with the Bosch Customer Service team directly to assist with troubleshooting. Thank you!

  Answered 3 days ago by BoschAppliancesUSA

  
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Q: QuestionDoes this dishwasher work well in homes with low water pressure?

Asked 1 week ago by Dave.

• A:Answer Thank you for your inquiry! Bosch dishwashers are designed to optimize water usage while delivering excellent cleaning performance. For the best results, we recommend a minimum water pressure of 15 psi. If your water pressure falls below this level, it could affect the dishwasher's ability to fill properly and perform at its best. If you have any further questions or need assistance, please reach out to our customer care team at 1-800-944-2904 or [email protected]. We're here to help!

  Answered 1 week ago by BoschAppliancesUSA

  
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