Questions & Answers

Q: QuestionThis is listed as counter depth yet gives a measurement depth of 31". Counter depth are supposed to be closer to 26". Is this incorrect info on the specs?

Asked 5 years ago by KTemp.

• A:Answer I would definitely say that I SHOULD have measured this and compared to other counter depth fridges. It's definitely deeper than I thought it would be. The actual depth of the fridge is 27 3/4", but if you're measuring from the wall to the front of the fridge to account for plugs, it's 29 1/2".

  Answered 5 years ago by LeahS

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Q: QuestionDoes Bosch have any plans to design a future refrigerator with more compatible door hinges?

Asked 5 years ago by dizzy.

• A:Answer Their door hinges suck. They are a joke. I would never buy this product again.

  Answered 4 years ago by John

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Q: QuestionNew fridge appears to have a short circuit. The alarm goes off sporadically when the door is opened and lasts for a minute or so. The left produce drawer control buttons blink randomly and the temperature buttons don't work. Could this be a fuse issue?

Asked 5 years ago by wwn422.

• A:Answer HI wnchicago. Thank you for your question. For Model:B36CT80SNS there is a Self-Test that you can conduct. If this does not rectify the problem, please reach out to our Customer Support Team at 1-800-944-2904. Appliance self-test: Your appliance features a self-test program which displays the fault your customer service can rectify. 1.Switch off the appliance and wait 5 minutes. 2.Switch the appliance on again. 3.Within the first 2 minutes press and hold menu button for 10 seconds until an audible signal sounds. The self-test program starts. While the self-test is running, a long audible signal sounds in the meantime. ■ If 2 audible signals sound after the end of the self-test and the set temperature is displayed, your appliance is OK. ■ If 5 audible signals sound after the end of the self-test and the settings display shows Er, contact customer service. When the program has ended, the appliance switches to normal operation.

  Answered 2 years ago by BoschAppliancesUSA

  
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Q: QuestionWhy do some of the review pictures show a brushed stainless look, while others look to show a really shiny stainless surface. Is there some sort of option for this?

Asked 5 years ago by Ash.

• A:Answer There are two finish options for this fridge. One is shiny stainless steel, the other is a brushed black stainless steel.

  Answered 3 years ago by Anonymous

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Q: QuestionSpecs say I need extra .5 inch at the top for ventilation, and I only will have 1/16, or 71 9/16 to allow for ventilation. Also, the width of the 800 series is 36 inches. I have a width of 36 4/16. Will this allow for enough room for proper ventilation?

Asked 5 years ago by tuscan.

• A:Answer Hi tuscan. Thank you for your question. Please reach out to our Customer Support Team for verification on placement. They can be reached at 1-800-944-2904.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionDoes the black stainless have four door option?

Asked 5 years ago by JJL3.

• A:Answer Hi JJL3. Thank you for your question. The Black Stainless Steel is only available in the 3-Door French Door Refrigerator, Model #B36CT80SNB.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionDoes this refrigerator have a plastic protector that can go under the refrig for water drainage?

Asked 5 years ago by Barb.

• A:Answer No, it's doesn't.

  Answered 5 years ago by LeahS

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Q: QuestionCan this refrigerator be ordered with Stainless steel handles, not the black stainless steel handles?

Asked 5 years ago by Newappliance20.

• A:Answer Hi Newa[[liance20. Thank you for your question. The B36CT80SNB Black Stainless Refrigerator comes with the Black Stainless Steel Handles. Please contact our Customer Support Team at 1-800-944-2904 to inquire about purchasing the other handles.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionDoes this model have the vita fresh feature?

Asked 5 years ago by FredG.

• A:Answer Hi FredG. Thank you for your question. The 800 Series Refrigerator, Model #B36CT80SNB, features our VitaFreshPro with automatic temperature settings and humidity control.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionIce maker - is filtered water used to make the ice? Is the ice clear or cloudy? Thx

Asked 5 years ago by Irie1029.

• A:Answer Yes the water is filtered.

  Answered 5 years ago by SusieVerified Purchase

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Q: QuestionDo you have any residental refridgerators that lock?I have an Autistic adult for safety i need a locking fridge

Asked 5 years ago by Del.

• A:Answer Hi Del. Thanks for your question. Bosch does not have any refrigerators that lock.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionDoes this model have a dual compressor?

Asked 5 years ago by SH.

• A:Answer Hi SH. Thank you for your question. Yes, the 800 Series Refrigerator does have dual compressors.

  Answered 5 years ago by BoschAppliancesUSA

  
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Q: QuestionAt what depth in inches does the fridge switch in height from 71 1/2 to 71 3/4 inches at the hinge? Thank you!

Asked 5 years ago by height.

• A:Answer The height difference is right at the door. Check the different depths in the product description for the different heights. This fridge is great!

  Answered 5 years ago by NathanVerified Purchase

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Q: QuestionTop of fridge states it is 71.5 inches tall. But to the top of the hinge is 72 inches. How many inches before the fridge goes from 71.5 inches to 72 inches(depth). The reason I ask is I have a space 70 3/4 inches with a cabinet that is 24 inches in depth

Asked 5 years ago by height.

• A:Answer 25 inches from back of refrigerator

  Answered 5 years ago by BillinCLTVerified Purchase

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Q: QuestionWhat are the dimensions of the vegetable drawers and deli drawer? Is there any difference in drawer size between the 3door and 4door models?

Asked 6 years ago by cageyh.

• A:Answer We have the 3-door. I can't remember the labels of the drawers in the refrigerator part, but I can tell you that the split drawers are the same size, and of course the full length drawer is full length, but not quite as tall. The one little annoying thing is that you have to open both fridge doors to open either of the split drawers as there is a piece that crosses over the middle once a door is closed (but I think that piece helps keep the cold air in so I can't complain too much).

  Answered 5 years ago by FamilyOf4

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Q: QuestionBuilt-in ice makers do you press something and the ice comes out or do you have to put a container and to take the ice out? Thank you Linda

Asked 6 years ago by Mislinda.

• A:Answer The bottom freezer drawer has a large clear tray that the ice cubes drop into. Open the bottom freezer drawer & pick up ice cubes.

  Answered 6 years ago by Learning

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Q: QuestionAre all BOSCH refrigerators have that farmhouse fresh system and them or is it one particular kind?

Asked 6 years ago by Mislinda.

Q: QuestionBosch Model # B36CT80SNS Where is the filter for the water line?

Asked 6 years ago by Ursus32.

• A:Answer In the main compartment in the upper right corner.

  Answered 6 years ago by Mikey

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Q: QuestionDoes this refrigerator have the flex shelf system?

Asked 6 years ago by CDW.

• A:Answer Yes, it has the FlexBar. https://www.bosch-home.com/us/productslist/refrigerators/fridge-freezers/freestanding-fridge-freezers-with-freezer-at-bottom/B36CT80SNS

  Answered 6 years ago by gmnstrunr37

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