“I have the Bose sound sport headphones. I am wondering why my headphones lose charge in case ? I may not use them for a few weeks after fully charging them. Then when I want to use them they are nearly dead. Thanks”
Answer This Question
1-1 of 1 Answer
Hi, MommaBurns. We're sorry to hear you're experiencing difficulty with your SoundSport headphones' battery. This sounds like your charging case may have run out of battery, as the standby time of the case is about 2-3 weeks. For the best assistance possible, we would recommend reaching out to our support team at 1-800-367-4008. They are available M-F 9 AM to 9 PM Eastern. Please have your headphones with you when you call. Thank you, and have a great day! Jesse - Bose Support
Sorry, there was a problem. Please try again later.