Explore the Bose Earbuds Collection
Bose - QuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds - Black
User rating, 4.7 out of 5 stars with 1699 reviews.
4.7(1,699 Reviews)- 5 Expert Reviews
- 62 Answered Questions
If received today, the last day to return this item would be Jul 17. Learn more ˃
Special Offers
Cardmember Offers
Features
Earbud design
Small and large StayHear+ tips provide a soft, secure fit with no need to force them into your ears.
Acoustic Noise Cancelling technology
Turn on noise cancelling to reduce surrounding distractions and focus on your music, or choose Aware mode to hear what's around you.
TriPort technology
Gives your music depth and balance to bring soundtracks to life.
In-line microphone and remote
Work with select Samsung Galaxy mobile phones, allowing you to enjoy simple hands-free communication.
Carrying case
Helps keep the headphones safe during transport.
Rechargeable lithium-ion battery
Provides up to 16 hours of operation on a full charge.
What's Included
- Case
- Owner's manual
- QuietComfort 20 Headphones (Samsung and Android)
- Small and large StayHear+ tips
- USB charging cable
Key Specs
- Noise Cancelling (Active)Yes
- Connection TypeWired
- Water ResistantNo
- Built-In MicrophoneYes
- Carrying CaseYes
- Headphone FitIn-Ear
- Ear Tip Sizes IncludedLarge, Small
General
- Product NameQuietComfort 20 (Android) Wired Noise Cancelling In-Ear Earbuds
- BrandBose
- Ear CushionsYes
- Ear Tip Sizes IncludedLarge, Small
- Model Number718840-0010
- SeriesBose QuietComfort 20
- ColorBlack
- Color CategoryBlack
Audio
- Noise Cancelling (Active)Yes
- Sound IsolatingNo
Connectivity
- Connection TypeWired
- Connector Size1/8 in. (3.5mm)
Features
- Water ResistantNo
- Built-In MicrophoneYes
- Carrying CaseYes
- ControlsCall, Track selection, Volume
Design
- Headphone FitIn-Ear
- StyleTravel
Dimension
- Product Weight0.1 pounds
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC017817658539
Customer reviews
Rating 4.7 out of 5 stars with 1699 reviews
(1,699 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Expert reviews
See all expert reviews(5)Rating 4 out of 5 stars with 5 reviews
Features
Value4 out of 5Quality5 out of 5Ease of Use5 out of 5Pros mentioned:Noise cancellation, Price, Sound qualityRated 5 out of 5 stars
Worth The Money
||Posted .Owned for 4 months when reviewed.These Bose's are a great option for PC or phone for work and play. The bass is brilliant, not over powering, deep and clear but only in sound cancelling mode. Pretty shallow without sound canceling. Highs are solid and clean. Do not work well in noise cancelling mode in a topless wrangler with the wind pressure and noise - they end up making a "pop" sound. No background hiss at zero volume in the quiet of a room. Can hear people talk when I turn the noise cancelling off. The volume and mute buttons work great with my Galaxies Note 8 and S10+ and works with a needed dongle for the Tab6 usb C port or i phone. Also good sound on the receiver's end I'm told on phone calls. The clip keeps the wires in while I work and takes the pressure off of the earpiece. Good Dbs for my slightly impaired hearing. The battery lasts several days. I'll throw it in the charger every few evenings. They do charge and work in noise cancelling at the same time though you might hear a hum if charging off a computer. The rubbery wire and 90 degree end work well bent along my phone and in the pocket. The shell also is hard and seems pretty durable. And ear-wise, they fit it in great without feeling like they will fall out and don't feel like a tight plug either; and I now have no discomfort after 10 hours but ready to take them out by then. It's hard to go back to my my JBL over-the-ears or Galaxy Buds+ for both sound and comfort and function.
Features
Value4 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendRated 5 out of 5 stars
unbelievable
||Posted .Ear buds don't get any better. I have tried all types, Bose, as with everything they build, hit a home run with these.
This review is from Bose - QuietComfort® 20i Headphones (iOS) - Black
I would recommend this to a friendFeatures
Value3 out of 5Quality3 out of 5Ease of Use5 out of 5Pros mentioned:Noise cancellationCons mentioned:WiringRated 4 out of 5 stars
Great Technology, wish they were more durable
Posted .I bought these head phones in 2016 and used them on and off over the years. The noise cancelling was phenomenal for first 3 years and so was the fit and form. Last year the cover to the noise cancelling control lost adhesion, then the insulation as the cord coming out of the plug failed and just now the adhesive holding the ear bud together just gave up. I loves the head phones and when I bought them in 2016 I paid 300dollars. For that much money i wish the adhesives would have held up. Still a good purchase and I will miss them!
Features
Value3 out of 5Quality3 out of 5Ease of Use5 out of 5No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome, Just Awesome!
||Posted .I am a very picky person, especially when it comes to great quality sound. I usually go with Beats, I had to recently replace my UR Beats because they were no longer working. I tried the Powerbeats2 wireless and I was not happy with them at all. After talking to a Best Buy employee she recommended the Bose. I decided to give them a try and WOW these are definitely keepers. The sound is AMAZING and they are sooooooo comfortable. I mainly use them at the GYM and they block out all the noise. I get lost in my music and loose track of time while working out! Buy them you wont regret it and buy the 2year protection plan too! Anything happens to them Best Buy has the best warranties out there, they give you a new pair, no questions asked!
This review is from Bose - QuietComfort® 20i Headphones (iOS) - Black
I would recommend this to a friend - Pros mentioned:Listening to music, Noise cancellation, PriceCons mentioned:Bulky
Rated 5 out of 5 stars
Fantastic noise canceling ear buds
||Posted .I have a pair of Klipsch Noise canceling headphones (over the ear). The sound is great, but i found them uncomfortable to wear for the 12 - 14 hour flights to Asia, which is the main reason I have them in the first place. The bulky size of a full over the ear noise canceling headphone is a disadvantage when trying to travel light. I was looking for a more comfortable noise canceling headphone - primarily to use for lengthy flights. Upon doing some research, I saw several comments that the Bose noise canceling ear buds were exceptional with noise canceling and extremely comfortable. I bought the Bose - QuietComfort 20i just prior to a trip to Japan. I was completely satisfied with the excellent noise canceling performance and comfort of these ear buds. I find I am actually using them on a daily basis which I was not planning on. The small size (compared to a full size over the ear noise canceling headphone) makes it easy for me to have them stashed in my computer bag and have with me at all times. In a studio environment with no ambient noise, I am sure there are several products available with exceptional sound quality at a lower price point. In the real world, the noise canceling feature of this product allows one to discern details in music at a much lower volume level than with traditional ear buds. I key benefit in my book. Not an inexpensive product, but worth the price if you a looking for excellent noise canceling in a compact comfortable package.
This review is from Bose - QuietComfort® 20i Headphones (iOS) - Black
I would recommend this to a friend Features
Sound Quality5 out of 5Comfort5 out of 5Rated 5 out of 5 stars
Bose is the Best
||Posted .Owned for 1 month when reviewed.These are the best wired headphones due to their quality and quietcomfort feature. Wireless earpods can influence your health due to the radiofield and EMF they generate with bluetooth and Wi-Fi. I use an attachment to keep the EMF running down the wires from getting to my ears.
Features
Sound Quality5 out of 5Comfort5 out of 5I would recommend this to a friendRated 5 out of 5 stars
Awesome Product!!
||Posted .I purchased this item hoping that I would be able to listen to music while mowing the lawn without blowing my ear-drums out. This product works awesome! The lawn mower sounds like a sowing machine and doesn't even over power a soft song. In the past using in-ear headphones I had to crank the volume in order to hear over the mower; which almost melted my ear-dums. If you are looking for a Great set of earbuds that you could wear forever, this it the product for you! I can't stress enough just how much I enjoy using these earbuds.
This review is from Bose - QuietComfort® 20i Headphones (iOS) - Black
I would recommend this to a friendFeatures
Value4 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Most comfortable, great NC, pricey
||Posted .Owned for 3 weeks when reviewed.I can wear these all day long, no irritation. The tips sit at the ear canal and don't "invade" it, yet the soft flexible silicon skirt closes the canal off for great comfort and noise isolation. Then there's the world-class noise cancellation. As I write this, I'm sitting literally 5 ft from the basement oil burner (noisy enough to have to raise you voice to be heard conversationally) and hear only a slight very low-level background hiss. As near silence as you can get. Plus, if I switch off the NC I still get quality audio like my other ear buds, only far more comfortable. The only downside is that NC does cost.
Features
Value4 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friend
Rating 4 out of 5 stars with 5 reviews
(5 Reviews)- TechRadarRating, 4 out of 54.0William O'Neal on November 24, 2017
Bose QuietComfort 20i reviewFor the price, you'd expect Bose's latest in-ear headphones to rock, and the QC20i doesn't disappoint
Full Review - Tom's GuideRating, 4 out of 54.0Mike Kobrin on March 24, 2021
Bose QuietComfort 20i ReviewSupreme comfort and stellar anti-noise make the Bose QuietComfort 20i the noise-cancelling earbuds to beat. Read our full review.
Full Review - The WirecutterGeoff Morrison on September 5, 2017
The Best Noise-Cancelling EarbudsAfter researching and testing two dozen pairs, we think the Bose QuietComfort 20 are the best in-ear noise-cancelling headphones for most people.
Full Review - rtings.comRating, 3.6 out of 53.6Sam Vafaei , Marc Henney on April 26, 2018
Bose QuietComfort 20 HEADPHONESThe Bose QC20 are average mixed usage headphones with excellent noise cancellation for commuting and loud environments. They're well-designed, durable, comfortable and compact and stable enough for the gym. Unfortunately, their audio reproduction
Full Review - goodgearguide.com.auRating, 4.3 out of 54.3Tony Ibrahim on July 14, 2015
Bose QuietComfort 20 active noise cancelling headphonesThe sound of silence
Full Review
Q: QuestionRE: noise cancellation quality when not listening to musicMy main purpose for buying noise canceling headphones is not to listen to music without distractions, but to have peace and quiet while not listening to music. Peace. Quiet. No music, either. So, how well does the noise cancellation perform when not listening to any music? When not listening to music, will conversations be blocked out? Or, do they perform better with reducing noises like air conditioner units, subway sounds, but do not do well with blocking out human speech?
Asked by NoisyUpstairsNeighbors.
- A:Answer I found that voices will be muffled, but will still be able to hear them. The other incidental noises will be cut out. For example, on an airplane, when I turn them on without listing to any music all the sounds of the airplane itself go away, but unfortunately you can hear a baby crying or a loud passenger talking. It does reduce those sounds, but you can still hear the people and baby. When it gets like that, I put some relaxation music on really low, just enough to block out the voices and it seems to work.
Answered by Shutterbugmonkey
Q: QuestionPlugging jack into devices -- or not -- for just using noise cancellationIf I just want to tune out my obnoxious upstairs neighbors and not listen to any music, can I simply turn on the noise canceling earbuds without plugging them into my iPhone (or any other device)? Will the active noise cancellation still work if not plugged into a music player or other device? My primary purpose will be noise cancellation (not music listening) and I want something I can comfortably wear around the house -- without always needing to be tethered to my iPhone -- while I count the months until my lease expires. Thanks. ... and never rent a downstairs apartment.
Asked by NoiseyUpstairsNeighbors.
- A:Answer Yes you can use the noise canceling by itself without having it plugged into a device. I will warn you however that when there is no sound coming out of the headphones and the noise canceling is engaged, there is a very quiet but noticeable hiss/high pitched whine that can be heard without some form of sound covering it up. Depending on your age you may not be able to hear the quiet whine, but you will probably notice the hiss.
Answered by Fizzle88
Q: QuestionHow does the QC 20 compares with the Qc 15? Can it be used in flight instead of the 15 with equal result?How does the QC 20 compares with the Qc 15? Can it be used in flight instead of the 15 with equal result?
Asked by daveV.
This question was asked about the related product: Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
- A:Answer I have the QC 3 and I have found the QC 20 just as effective on a plane with the benefit of better portability and better comfort.
Answered by cristofolo
Q: QuestionCan these be used with iPod, Android or Windows?Im a rare bird here, I have a iPod for my music I have a Nexus 7 tablet which runs Android and a Nokia Lumia 1020 phone which runs WP8 OS. My question is can I listen to all of these devices with just one pair of these headphones or do I have to buy the iPod/Phone/Pad for that and the Android/Windows ones to work with those?
Asked by Anonymous.
- A:Answer Thanks for your question. If you plan to use a mix of Apple and Non-Apple devices, the standard QC20 headphones would be your best choice for a single headset to work with everything. The QC20i is designed with exclusive volume controls for Apple products and it may or may not work correctly on Android, windows or other mobile devices. The QC20 would have no problem working with your Apple devices also, however.
Answered by Bose
Q: QuestionHow many charges/recharges?I noticed one reviewer indicates that the headphones are only guaranteed to recharge 500 times. Is that accurate? What happens after 500 charges?
Asked by readycat.
- A:Answer Hi Readycat. That is a great question. The QuietComfort 20i battery is rated at 500 charge cycles at 80% capacity and will last for many years. Over time, the amount of charge the battery can provide will go down. One charge cycle is equal to every 100% of the battery power being used. Whether you run it from 100% to 0% and then charge it, or let it run from 100% to 50% twice charging it in between, that is still only one charge cycle. What that means is that after 500 full charge cycles, the battery will still be operating, but may only have the ability to provide 80% of what it did originally. We hope that helps!
Answered by Bose
Q: QuestionI got a Bose QC20 Grey - Android/Blackberry version. Does it work with Iphone 7 version?
Asked by Chris.
- A:Answer Yes, but the mic and the remote won't work. The iOS version will have the same issue with Android/Microsoft gadgets.
Answered by victors29
Q: QuestionUse while charging?Would it do any harm to the battery or electronics to use them while charging?
Asked by Anonymous.
- A:Answer Great question! The QC20/QC20i headset can be used safely while the battery is charging. You may get some noticeable background noise if you attempt to play audio from the same computer you are currently charging from, but this not harmful to the headphones. Because this noise is undesirable, we do not suggest charging from the same device you are currently using to listen. Hope this helps!
Answered by Bose Support
Q: QuestionQC 20 - Android or Samsung versionI see that there's a QC 20 version for "Samsung Galaxy Devices" which is $299 and a QC 20 version for "Android, Windows, and Blackberry", which is $249.99. People commented under the reviews for the Android, Windows, and Blackberry version that it has full functionality with the Galaxy Note. if this is true, what is the difference and what would be the reason to pay the extra $50?
Asked by Jason.
This question was asked about the related product: Bose - QuietComfort® 20 Headphones (Samsung and Android) - Black
- A:Answer The QC20 version for "Samsung Galaxy Devices" is the series II version of our noise cancelling in-ear headphones whereas the QC 20 version for "Android, Windows, and Blackberry" would be the series I of this model. This would go some way to explaining the difference in price as one product is the "previous" version of the headphones. Another significant difference between the series I and series II headphones is the addition of an inline mic and remote in the latest version allowing the user to control various functions of compatible Samsung Galaxy devices. The previous version has an answer/end button and mic only. With regards to the reported incidents of some handsets having full functionality with the older version, we simply could not guarantee this level of functionality with all Android, Windows and Blackberry handsets due to the difference between different models. However it is possible that some of the functionality of the inline mic and remote would work on a handset that is not officially supported. We hope this helps - Bose Support.
Answered by Bose