Main Content

Samsung Authorized Service Provider

Samsung phones

Same-day cell phone repair.1

Need a Samsung phone fixed as soon as possible? Get same-day repairs and service1 at select Best Buy stores. We can help with cracked screens, battery issues, software issues, repairs covered under manufacturer warranty and more.

Samsung phones

Schedule your service.

To schedule an appointment at a Samsung Authorized Service Provider near you, select a state and Best Buy store below.

Service valid on select Samsung smartphone models in limited locations. Reservation required. First come, first served. Most repairs will be completed same-day if all necessary parts are in stock and device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.

Watch a video about same-day repair.1

Why have your repair done at Best Buy?

We offer same-day repairs at select stores, so you can get your phone as soon as possible.1

We have Geek Squad® Agents who are certified in servicing and repairing Samsung smartphones.

We can help out no matter how you're covered or where you purchased your smartphone.

We only use new Samsung parts that are sourced directly from Samsung, and that keeps your warranty intact.

Pricing for Samsung cell phone repair.

Some work may be covered under manufacturer warranty at no charge. Most Samsung phones come with a 1-year parts and labor warranty. See your terms and conditions at www.samsung.com/us/support/warranty.

Not sure if you have Geek Squad Protection? View your account

Galaxy Note5, Galaxy S6, Galaxy S7 Galaxy S6 edge, S6 edge+, S7 edge, S8, S8+, S9, S9+, S10e, S10 Lite, S10, S10+, S20 FE, S20, S20+, S20 Ultra, Galaxy Note8, Note9, Note10 Lite, Note10, Note10+, Note20, Note20 Ultra, S21, S21+, S21 Ultra
Front screen repair
Out of warranty
$199.99 $249.99
With Geek Squad Protection
$59.99 $59.99
Back glass replacement
Out of warranty
$74.99 $74.99
With Geek Squad Protection
$59.99 $59.99
Front glass repair + back glass replacement (package price)
Out of warranty
$249.99 $299.99
With Geek Squad Protection
$99.99 $99.99
Component/battery replacement
Out of warranty
$49.99 $49.99
With Geek Squad Protection
No charge* No charge*

*No charge for component/battery replacement if your issue wasn't caused by accidental damage.

Our Samsung Authorized Service Providers can repair smartphones.

Repairs we perform

  • Cracked screens
  • Back glass
  • Display issues
  • Audio issues
  • Power/charging/battery issues
  • Button replacement
  • Camera replacement
  • Wi-Fi troubleshooting
  • Software issues
  • And more

Devices we repairGeek Squad Disclaimer 2: See Geek Squad Disclaimer Section

Best Buy stores that are Samsung Authorized Service Providers offer same-day repairs on Samsung smartphones with plans from Verizon, AT&T, Sprint and T-Mobile, as well as unlocked smartphonesGeek Squad Disclaimer 1: See Geek Squad Disclaimer Section:

  • Samsung Galaxy Note5
  • Samsung Galaxy S6
  • Samsung Galaxy S6 edge
  • Samsung Galaxy S6 edge+
  • Samsung Galaxy S7
  • Samsung Galaxy S7 edge
  • Samsung Galaxy S8
  • Samsung Galaxy S8+
  • Samsung Galaxy Note8
  • Samsung Galaxy S9
  • Samsung Galaxy S9+
  • Samsung Galaxy Note9
  • Samsung Galaxy S10e
  • Samsung Galaxy S10 Lite
  • Samsung Galaxy S10
  • Samsung Galaxy S10+
  • Samsung Galaxy Note10 Lite
  • Samsung Galaxy Note10
  • Samsung Galaxy Note10+
  • Samsung Galaxy S20 FE
  • Samsung Galaxy S20
  • Samsung Galaxy S20+
  • Samsung Galaxy S20 Ultra
  • Samsung Galaxy Note20
  • Samsung Galaxy Note20 Ultra
  • Samsung Galaxy S21
  • Samsung Galaxy S21+
  • Samsung Galaxy S21 Ultra

Geek Squad Disclaimer 1 Service valid on select Samsung smartphone models in limited locations. Most repairs will be completed same-day if all necessary parts are in stock and the device is not extensively damaged. Certain repairs may require a longer mail-in exchange process.

Geek Squad Disclaimer 2 Geek Squad, as a Samsung Authorized Service Provider, does not provide service on recalled Samsung Galaxy Note 7 devices. You may receive a replacement or refund for the Galaxy Note 7 at your place of purchase or Samsung toll-free at 844-365-6197 anytime, or go online at http://www.samsung.com. For more information on the Note 7 recall, go to: https://www.cpsc.gov/Recalls/2017/samsung-Expands-Recall-of-Galaxy-Note7-Smartphones-Based-on-Additional-Incidents-with-Replacement-Phones.