EV Charger Installation
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Frequently asked questions.
Best Buy’s EV Charger Buying Guide is a great resource for learning about EV chargers and finding a product that’s right for you.
You can’t typically overcharge an EV, as built-in technology prevents charging beyond capacity. Modern electric vehicles come equipped with smart charging technology that prevents the battery from taking in more power than it can handle.
Fast charging is beneficial for quick powerups, but excessive use can strain the battery over time due to heat generation. It’s always better to use standard home charging for day-to-day use and rely on fast charging only when necessary.
Absolutely. Every installer within Helm Smart Energy’s network is licensed and certified. Installers also undergo a thorough vetting process for their professionalism and expertise. Helm Smart Energy is committed to these high standards to ensure safe and high-quality EV charger installations for every one of its customers.
While the exact time for an EV charger installation can vary based on specific circumstances and requirements, a standard installation typically takes two to four hours. This timeframe includes assessing the installation site, setting up the charger, testing it to ensure it’s working correctly, and teaching you how to use it.
The need to upgrade your electrical panel or pull permits depends on the current capacity of your electrical panel, local codes, and regulations. During the remote consultation, the Helm Smart Energy team will assess your situation and develop a personalized strategy. If an upgrade or permits are necessary, Helm Smart Energy will guide you through the process and coordinate everything to ensure a smooth and compliant installation.
If you encounter any issues with your EV charger after installation, please don’t hesitate to contact Helm Smart Energy. Their dedicated support team will work to diagnose the problem and guide you through whatever next steps are necessary.
To get ready for your EV charger installation, you’ll need to do the following:
- Identify your preferred installation location.
- Ensure a strong Wi-Fi connection if your charger has intelligent features.
- Be aware of your electrical panel’s capacity.
- Clear the installation area for easy access.
The cost of EV charger installation varies depending on factors such as your charger model, installation location, and the condition of your electrical panel. Helm Smart Energy will evaluate these factors during its remote consultation to provide a personalized quote. Transparency is key in this process and Helm Smart Energy's quote will clearly outline all costs, including labor, possible panel upgrades, permits, and necessary materials. There are no hidden fees; the quote you receive is the final price Helm Smart Energy will charge.
If you have questions or want more information, call Helm Smart Energy at 1-888-293-0328.
You can call Helm Smart Energy's support line at 1-888-293-0328.