Questions & Answers

Q: QuestionHow do they connect to Bluetooth

Asked 1 year ago by Anonymous.

• A:Answer As long as you have Bluetooth enabled on the device you are listening to they automatically connect when you take them out of the box and insert them into your ears. Your phone or iPad etc. must be within a certain number of feet from you.

  Answered 1 year ago by Pam1948

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Q: Questioncould you hear a tv with the ear buds

Asked 1 year ago by Anonymous.

• A:Answer If the TV has bluetooth capabilities, yes.

  Answered 1 year ago by JacobGVerified Purchase

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Q: QuestionHow does one register this product at the Bose website? I have a pair and I tried to register using the serial number in the app and on the box, but neither number worked.

Asked 1 year ago by rwburnham.

• A:Answer You can also do it through the Bose app.

  Answered 1 year ago by DealerVerified Purchase

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Q: QuestionWhat’s the difference between quiet ultra and ultra 2

Asked 1 year ago by Jick.

• A:Answer 30% smaller than the first generation QuietComfort® Earbuds They have also been designed to stick out less and have better comfort. Hope that helps :>

  Answered 1 year ago by NoorulainS

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Q: QuestionHow is the bass when listening to music?

Asked 1 year ago by Roc.

• A:Answer Now that is what I loved about them! With noise cancellation and the bass at my liking it was like I had my car’s sound system with me EVERY TIME!!

  Answered 1 year ago by AirlinemusicVerified Purchase

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Q: QuestionCan you use these bud's individually one without the other one at a time.

Asked 1 year ago by Biggest.

• A:Answer Yes, the buds are compatible with singular use.

  Answered 1 year ago by Bose Support

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Q: QuestionI got it on july 25 this year but now I use to hear clear music but now I hear bass music and the noise canceling probably not working properly because I use air blower and I have no protection plan on it, how much cost to fix it

Asked 1 year ago by Sumer12.

This question was asked about the related product: Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone

• A:Answer You have one year bose warranty. Look at their website and go from there.

  Answered 1 year ago by atmsphr

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Q: QuestionDo these earbuds stay in uour ears?

Asked 2 years ago by ChiroDoc.

• A:Answer Yes - the QuietComfort Earbuds II come with different sizes of eartip and stability band, to help you achieve the ideal fit for you. There's also an Earbud Seal Test in the Bose app, so you can check the fit. Lastly, alternate sizes of eartip and stability band are available if the supplied sizes don't fit you.

  Answered 1 year ago by Bose Support

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Q: QuestionI have hearing aides Will these enhance your hearing if your not listening to music?

Asked 2 years ago by Anonymous.

• A:Answer I think Aware mode can help

  Answered 1 year ago by matheoswVerified Purchase

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Q: Questionhow do you answer the phone? can the noise cancel be turned off? And how?

Asked 2 years ago by BoseQuietcomfort.

• A:Answer Yes it can, and while the earbud is in your ear press and hold until you hear the announcement aware then you know noise cancellation is off.

  Answered 1 year ago by AirlinemusicVerified Purchase

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Q: QuestionDo these earbuds read your message aloud to you when someone send you something?

Asked 2 years ago by Abby.

This question was asked about the related product: Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone

• A:Answer Yes

  Answered 1 year ago by DavidF

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Q: QuestionCan you control the volume with the earbuds?

Asked 2 years ago by Drew.

• A:Answer Yes - the volume of the QuietComfort Earbuds II can be controlled by sliding your finger up or down on the earbud.

  Answered 1 year ago by Bose Support

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Q: QuestionDo they tell u who is calling

Asked 2 years ago by Anonymous.

• A:Answer Yes, sometimes the app doesn't work and you'll get the callers number but not the name as losted in your phones contacts. Bose need to fix Bose app due to connectivity issues

  Answered 2 years ago by Shadow

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Q: QuestionCan these be connected to and operated with an Apple Watch?

Asked 2 years ago by PaddyG57.

This question was asked about the related product: Bose - QuietComfort Earbuds II True Wireless Noise Cancelling In-Ear Headphones - Soapstone

• A:Answer I don't think so based on what I see on the box

  Answered 2 years ago by BiracialPantherVerified Purchase

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Q: QuestionWhat is the return policy if I don’t like the way they fit?

Asked 2 years ago by Anonymous.

• A:Answer It's like 14 day return policy.

  Answered 1 year ago by atmsphrVerified Purchase

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Q: QuestionJust want to make sure - can I listen to my Spotify music through these earbuds?

Asked 2 years ago by JKG.

• A:Answer As long as the earbuds are connected to your device, you can listen to Spotify.

  Answered 2 years ago by Drummersarus

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Q: QuestionDo these earbuds work well if you have hearing aids in your ears?

Asked 2 years ago by TJRAustin.

• A:Answer These ear buds are studio quality I never have herd such a real live sounds from a PA system, and the Noise cancellation is off the wall live sounding

  Answered 2 years ago by DennisJ

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Q: QuestionWhat country was these products produced in China 🇨🇳 or American

Asked 2 years ago by Tom.

• A:Answer All QC are made in China.

  Answered 1 year ago by DealerVerified Purchase

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Q: QuestionCan I just use the left earbud for phone call any listen to the music without keep the case open ?

Asked 2 years ago by BINH.

• A:Answer Yes you can. The left acts like the right one when its in.

  Answered 2 years ago by DesiVerified Purchase

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