Questions & Answers

Q: QuestionWhat is the maximum wireless range for these headphones?

• A:Answer The maximum wireless range for these headphones is 30 feet.

Q: QuestionAre these headphones able to fold for storage?

• A:Answer Yes, these headphones have a foldable design.

Q: QuestionDoes this headphone have active noise cancelling?

• A:Answer Yes, these headphones have active noise cancelling feature.

Q: QuestionDoes the headphone come with a carrying case?

• A:Answer Yes, the headphone comes with a carrying case.

Q: QuestionCan I detach the cord from these headphones?

• A:Answer Yes, the product specifications state that these headphones have a detachable cord.

Q: QuestionHow long does the battery last on these headphones?

• A:Answer The headphones provide up to 30 hours of playtime on a single charge.

Q: QuestionDo the headsets using the included cable work on most commercial aircraft

Asked 3 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand

• A:Answer Yes, the Bose QuietComfort Ultra Headphones (2nd Gen) can be used on most commercial aircraft when using the included 3.5 mm audio cable. Please note that in‑flight entertainment systems may vary. Many airlines offer a standard 3.5 mm headphone jack, while others may use a dual‑prong adapter or different port types. We recommend checking with the airline to confirm whether their aircraft includes a 3.5 mm audio port or if an adapter may be needed.

  Answered 2 months ago by Bose Support

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo they block boat and 18 wheeler motor noise?

Asked 7 hours ago by QuietCajun.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black

Q: QuestionAre the headphones compatible with iPhone 16

Asked 3 weeks ago by Ray.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer Yes, the Bose QuietComfort Ultra Headphones (2nd Gen) are fully compatible with the iPhone 16. They connect seamlessly via Bluetooth 5.3 for a stable and efficient wireless experience.

  Answered 1 week ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo they have a mute feature for conference calls?

Asked 3 weeks ago by FedUP.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand

• A:Answer No, the Bose QuietComfort Ultra Headphones (2nd Gen) do not have a mute function built into the headphones themselves for conference calls. While you can manage volume, playback, and pause directly from the headphones, muting the microphone must be done through the connected device or conferencing app (such as Zoom, Teams, or Google Meet).

  Answered 2 weeks ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this special avaible in store at boca raton

Asked 1 month ago by nuno.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black

• A:Answer yes

  Answered 1 month ago by GREGSVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many microphones does the headphones have? What is the quality of phone calls, both calls going out and calls received on TEAMS or any other online meetings?

Asked 2 months ago by indygal.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer 2

  Answered 1 month ago by GREGS

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the size of the carrying case?

Asked 2 months ago by Cynthe.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer Thank you so much for your question, we truly appreciate it! We understand that you’re asking about the size of the carrying case for the Bose QuietComfort Ultra Headphones (2nd Gen). While we don’t have the exact measurements of the case itself, the size of the case is generally based on the dimensions of the headphones. For reference, the Bose QuietComfort Ultra Headphones (2nd Gen) measure: 8" H x 6½" W x 2" D (20.3 cm x 16.5 cm x 5.1 cm)

  Answered 2 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the white color discolor with use? Start to yellow over time?

Asked 3 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer No, Very easy to clean

  Answered 2 months ago by ViperhalVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre they sweat resistant?

Asked 3 months ago by Joce.

• A:Answer No, the Bose QuietComfort Ultra Headphones (2nd Gen) are not sweat‑resistant or water‑resistant. They are designed primarily for everyday listening and travel, rather than for workouts or heavy physical activity. If you’re looking for a Bose product that is suitable for exercise, we recommend considering options such as the Bose Ultra Open Earbuds or the Bose QuietComfort Ultra Earbuds (2nd Gen), both of which are built with sweat and weather resistance.

  Answered 3 months ago by Bose Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo open box sold as excellent like new have manufacturers warranty

Asked 3 months ago by Rob.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black

Q: QuestionDOES IT WORK WITH THE SURFACE PRO 12. WHAT COMES INTHE BOX ? DO I NEED TO BUY ANYTHING ELSE

Asked 3 months ago by COMPATIBLE.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand

• A:Answer yes it will work via bluetooth or with the usb c cable that is included with the headphones . you don't need to buy anything else !

  Answered 3 months ago by JayyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat's the difference between these and the ones that came out before these? Besides the price? Because it seems like they all sound a light to me what would make the so special?

Asked 3 months ago by platnumhrt129.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer Being able to turn ANC off...usbc listening for lossless audio...and a new cinema mode is what sold me...also more future proof..the consensus on youtube is if you have the ones dont upgrade...but if you dont have either spring for the new ones

  Answered 1 week ago by br9503

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan you use with Siri a.k.a. your Apple phone with them to turn up and lower volume and skip next song?

Asked 3 months ago by Lp.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer yes these headphones should work with your iPhone while they are connected via Bluetooth. Calls and playback controls are supported through Siri when the headphones are paired and you invoke Siri on the phone. How It Works The headphones don’t have Apple’s Siri built in, instead, they trigger your iPhone’s Siri over Bluetooth when you use the voice assistant shortcut or say “Hey Siri if that makes sense

  Answered 3 months ago by Jayy

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)