Questions & Answers

Q: QuestionWhat is the maximum wireless range for these headphones?

• A:Answer The maximum wireless range for these headphones is 30 feet.

Q: QuestionAre these headphones able to fold for storage?

• A:Answer Yes, these headphones have a foldable design.

Q: QuestionDoes this headphone have active noise cancelling?

• A:Answer Yes, these headphones have active noise cancelling feature.

Q: QuestionDoes the headphone come with a carrying case?

• A:Answer Yes, the headphone comes with a carrying case.

Q: QuestionCan I detach the cord from these headphones?

• A:Answer Yes, the product specifications state that these headphones have a detachable cord.

Q: QuestionHow long does the battery last on these headphones?

• A:Answer The headphones provide up to 30 hours of playtime on a single charge.

Q: QuestionDo the headsets using the included cable work on most commercial aircraft

Asked 2 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand

• A:Answer Yes, the Bose QuietComfort Ultra Headphones (2nd Gen) can be used on most commercial aircraft when using the included 3.5 mm audio cable. Please note that in‑flight entertainment systems may vary. Many airlines offer a standard 3.5 mm headphone jack, while others may use a dual‑prong adapter or different port types. We recommend checking with the airline to confirm whether their aircraft includes a 3.5 mm audio port or if an adapter may be needed.

  Answered 2 months ago by Bose Support

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Q: QuestionDo they have a mute feature for conference calls?

Asked 4 days ago by FedUP.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand

Q: QuestionIs this special avaible in store at boca raton

Asked 2 weeks ago by nuno.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black

• A:Answer yes

  Answered 1 week ago by GREGSVerified Purchase

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Q: QuestionHow many microphones does the headphones have? What is the quality of phone calls, both calls going out and calls received on TEAMS or any other online meetings?

Asked 1 month ago by indygal.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer 2

  Answered 1 week ago by GREGS

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Q: QuestionWhat is the size of the carrying case?

Asked 2 months ago by Cynthe.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer Thank you so much for your question, we truly appreciate it! We understand that you’re asking about the size of the carrying case for the Bose QuietComfort Ultra Headphones (2nd Gen). While we don’t have the exact measurements of the case itself, the size of the case is generally based on the dimensions of the headphones. For reference, the Bose QuietComfort Ultra Headphones (2nd Gen) measure: 8" H x 6½" W x 2" D (20.3 cm x 16.5 cm x 5.1 cm)

  Answered 2 months ago by Bose Support

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Q: QuestionDoes the white color discolor with use? Start to yellow over time?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - White

• A:Answer No, Very easy to clean

  Answered 1 month ago by ViperhalVerified Purchase

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Q: QuestionAre they sweat resistant?

Asked 2 months ago by Joce.

• A:Answer No, the Bose QuietComfort Ultra Headphones (2nd Gen) are not sweat‑resistant or water‑resistant. They are designed primarily for everyday listening and travel, rather than for workouts or heavy physical activity. If you’re looking for a Bose product that is suitable for exercise, we recommend considering options such as the Bose Ultra Open Earbuds or the Bose QuietComfort Ultra Earbuds (2nd Gen), both of which are built with sweat and weather resistance.

  Answered 2 months ago by Bose Support

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Q: QuestionDo open box sold as excellent like new have manufacturers warranty

Asked 2 months ago by Rob.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black

Q: QuestionDOES IT WORK WITH THE SURFACE PRO 12. WHAT COMES INTHE BOX ? DO I NEED TO BUY ANYTHING ELSE

Asked 2 months ago by COMPATIBLE.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand

• A:Answer yes it will work via bluetooth or with the usb c cable that is included with the headphones . you don't need to buy anything else !

  Answered 2 months ago by JayyVerified Purchase

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Q: QuestionWhat's the difference between these and the ones that came out before these? Besides the price? Because it seems like they all sound a light to me what would make the so special?

Asked 2 months ago by platnumhrt129.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer Thank you for your question! If you’re referring to the QuietComfort Ultra Headphones compared with the new QuietComfort Ultra Headphones (2nd Gen), the main difference truly comes down to the enhanced features that Bose added to elevate the overall experience. While both generations offer the classic Bose comfort, premium build, and world‑class noise cancellation, the 2nd Gen model includes upgraded features that refine performance, improve sound personalization, enhance connectivity, and create a more seamless listening experience. These updates make the newer model feel more responsive, more immersive, and better optimized for everyday use.

  Answered 2 months ago by Bose Support

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Q: QuestionCan you use with Siri a.k.a. your Apple phone with them to turn up and lower volume and skip next song?

Asked 2 months ago by Lp.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer yes these headphones should work with your iPhone while they are connected via Bluetooth. Calls and playback controls are supported through Siri when the headphones are paired and you invoke Siri on the phone. How It Works The headphones don’t have Apple’s Siri built in, instead, they trigger your iPhone’s Siri over Bluetooth when you use the voice assistant shortcut or say “Hey Siri if that makes sense

  Answered 2 months ago by Jayy

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Q: QuestionAre these compatible with ps5?

Asked 2 months ago by Ps5.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Black

• A:Answer The Bose QuietComfort Ultra Headphones (2nd Gen) are compatible with PS5, but you’ll need either a wired connection to the controller or a Bluetooth adapter for wireless use. Direct Bluetooth pairing with the console isn’t supported.

  Answered 2 months ago by Bose Support

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Q: QuestionAre the earphone cups detachable?

Asked 3 months ago by Marlin.

This question was asked about the related product: Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold

• A:Answer Yes

  Answered 3 months ago by VaporEyeZ

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