I hear static when I take a call or move around - headphones seem to pick up noise and amplify it. Also, I hear myself in 'speaker' when I talk. I am in a quiet place. Headset was charged and reset. Any ideas? null

Question

GeneralCan · Accepted Answer

Yeah I noticed that too. Doesn’t bother me that much though. I usually turn the sound dampening a few clicks and it evens out

Oceanside · Answer

Unfortunately that is the design of the product. I have the same problem.

Josh · Answer

You may have the ambient sound turned up. Make sure to turn noise cancellation up all the way if you don't want to hear outside sounds, even on a call. 

There is a feature that sends some amount of your own voice back on calls so you don't talk too loudly with the nosie cancellation on. I don't find it distracting. I like it actually. 

Also try different eartips. With other earphones that plug my ears completely, I hear sounds transmitted by the wires. I hate that so much I unseal them. Haven't experienced that with these.

devochka · Answer

Do you have both earbuds in? The mic is on the right earbud and if you let it hang freely, the mic pics up sound from the earbud rubbing up against your shirt. It sounds like a loud "swishing" noise.

Bose Support · Answer

Hello Lisa, thanks for sharing this feedback! Please contact our Support team directly so that we may assist you. Thank you. Josselyn - Bose Support

“I hear static when I take a call or move around - headphones seem to pick up noise and amplify it. Also, I hear myself in 'speaker' when I talk. I am in a quiet place. Headset was charged and reset. Any ideas?”

1-5 of 5 Answers